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RingCentral Admin Portal

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Admin User enable to Reset user extension PIN all at once

Reset all user PIN Code all at the same time without going to each extension in the account.
Armien Lanuzo almost 2 years ago in RingCentral Admin Portal 0 Under review

Intercom working on a group of extensions

Our Company consists of over 1500 phones. I don't want to intercom 1500 plus phones. I want to be able to create a group of which Intercom would only work within each group. For example, If I create a group that consists of users 2100 to 2105, if ...
Guest almost 2 years ago in RingCentral Admin Portal 1 Under review

Call Screening option directly under Call Queue

We wanted to have an option of Call Screening under their Call Queue directly not just under user extension.
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Add 340 Area Code (US Virgin Islands) as Available for Purchase thru Admin Portal

We have customers in the US Virgin Islands (area code 340), which requires us to be able to dial locally in order to provide support.
Rakesh Mistry almost 2 years ago in RingCentral Admin Portal 1 Under review

Recovery or Holding of Deleted Extensions and Data

Extensions and user accounts should not be instantly purged and deleted. All messages and voicemails must be able to be recovered if accounts are accidently deleted. Just like numbers removed from an account. Extensions and the data tied to the us...
Guest almost 2 years ago in RingCentral Admin Portal 1 Under review

Make the service portal mobile-friendly

(service.ringcentral.com) For call queue management, this is where you go to retrieve voicemails and missed calls. The full-sized web page means you are scrolling back and forth to see what's on it. Please make it detect when you are on a mobile d...
Paul Viellieux almost 2 years ago in RingCentral Admin Portal 0 Under review

email notification for incoming calls & outgoing calls & miss calls

we need to get email notification for all the calls that we received & all the calls taking out & miss calls as well
Roshan Wewewala almost 2 years ago in RingCentral Admin Portal 1 Under review

Force caller to hear entire IVR menu prompt

Callers often just press any random button (usually 1) just to get to the next menu, as they're just trying to press any buttons they can to be connected with a human. This causes a HUGE problem with the company trying to intelligently route calls...
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Permit ability to block external callers from calling to Limted Extension

Some customers are using Limited extensions as internal users and only want internal users able to call to Limited extensions . ( ie School Classroom scenario )
Ron Archibald about 2 years ago in RingCentral Admin Portal 2 Under review

Allow Site Specific E911 Alerts

Allow Site Specific E911 Alerts
Guest about 2 years ago in RingCentral Admin Portal 0 Under review