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RingCentral Admin Portal

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Show a template preview

It would be useful to preview what user settings a selected template would change before it is applied. Even just a 'the following settings are impacted by the template' on the apply template confirmation pop-up would be helpful. This would help c...
Matt Julian 3 months ago in RingCentral Admin Portal 0 New

Shortcut iPad that auto-dials a number to the RingCentral application

Shortcut iPad that auto-dials a number to the RingCentral application
Richard Patungan 3 months ago in RingCentral Admin Portal 0 New

Create a TAG

Create a tag, so that when I import contacts it is tagged per person who handles that caller/contact.
Patricia Rodriguez 3 months ago in RingCentral Admin Portal 0 New

The Option to have two caller id names on the same account

The Option to have two caller id names on the same account
Jhonacel Sanchez 3 months ago in RingCentral Admin Portal 0 New

Play a government required disclosure to callers that is recorded as part of the call

We have to read a disclosure to clients and I'd like to have a recording I can send callers to. I currently send clients to a message only extension, but it is not recorded as part of the call. The government requires that the disclosure be record...
Ted- 101 3 months ago in RingCentral Admin Portal 0 New

Limit staff ability to create new messaging groups / have management able to delete unofficial groups

We have found that any member of staff can create a group chat. We would like the ability for only management (selected personnel) to be able to create and moderate the group chats. Following on from this we would also like selected personnel to b...
Rob Hart 3 months ago in RingCentral Admin Portal 0 New

Super Admin Access to Disable Message Thread for Users

This gives them the ability to disallow users to have the IM / messaging feature for internal employees. Garnering control over unnecessary messaging across employees while using the application during and even after work hours. Solely having the ...
Jorge Mico 3 months ago in RingCentral Admin Portal 0 New

Extending the Limitations for multiple extensions being the sender and receiver of SMS messages.

Such as a whole office being able to text from and receive SMS from the main number. This is helpful for a sales department to know who has sent what and when. This would operate just like the queue for calls but for texts. -OR- There should be th...
Jamie Evans 3 months ago in RingCentral Admin Portal 0 New

share forward recordings

if a user needs a recording from the logs to be able to share or forward strait
Yitzchok Silberman 3 months ago in RingCentral Admin Portal 0 New

SSO Report for users Enabled / Disabled

SSO Report for users Enabled / Disabled. Account has SSO enforced on account but Super Admins have the ability to disable individual users to not use SSO. Customers would like a report that shows what users do not have SSO Enforced (Disabled).
Esther Simon 3 months ago in RingCentral Admin Portal 0 New