RingCentral Admin Portal

Currently, voicemails can be download or forwarded to an email address one by one. Would like to add an option to select all or at least select multiple voicemail to be downloaded or forwarded to an email address in service web.

This would be helpful to see if the SMS has already been seen by another user.

Hi, There should be some sort of auto generated reference number on sent fax from which it can be tracked. When sent multiple faxes to some client and we need to point to one specific in it, there is no easy way.

We want an option that if a user extension is not available or if it is not during after hours, we can route calls to a paging extension instead.

can we add a recovery folder or deleted folder for SMS via RC app or online account

Give Super Admin the option to automatically delete voicemails when users have been sent a notification email about the voicemail.

to increase productivity.

Hi, Please allow Admins to upload a Custom Cover Page on behalf of users and not limit it via the RingCentral Phone app. It will be great if there is an added functionality in the online portal where we could upload the cover page directly.

Useful for Cloudflare inbound Sales call routing to auto adjust hours in the Main IVR Custom rules for each of our 3 world regions For PST -> PDT and PDT->PST changes we have to manually adjust the working hours for UK and Singapore (APAC an...

A customer of mine would like to get all missed call details so they can give the callers a call back, in a way that they do not need to download the logs, save into Excel file and do the filtering