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full list of your users that includes all options their included licensing which is missing..

Product Area: Description: Company: MH Sub I, LLC UID: 755877020 Call-ID: 427328321159 Name: Mirza, Aurangzeb Contact #: (212) 624-3777 Extension: 45203 Email: Issue: needing list of user, their DL's and licensing
Mirza, Aurangzeb about 4 hours ago in RingCentral Admin Portal 0 New

Call Log to only display calls for sites assigned to Admins - and not all Company Calls

Admin Cortenay Colling would like Admin portal Call log, to display calls for her sites only - and not All calls arriving to Company. Per Admin she had this future in the past - but is no longer present
Joni Test Extension 1 day ago in RingCentral Admin Portal 0 New

Allow caller to leave voicemail or choose to have a text back to start text communication

Other companies have an option of choosing a text back rather than leave a voicemail, I see this was brought up by other people, will it be rolled out soon? Would rather not have to change providers, but the world is changing to text and we have t...
Robert Thyr 1 day ago in RingCentral Admin Portal 0 New

Extension only people to disable call button

I would like the option as the admin to disable the call button and all call options so stop accidental calls from happening. Then extra charges will not happen for non phone number users. The extension users can use the video calls within the tea...
Sylvester Leach 1 day ago in RingCentral Admin Portal 0 New

Please fix audit filters so they work

When you filter in the audit table for "Disabled" you also get the "Enables" This is not operating as intended so it is considered broken. The current solution is to download the list into Excel then further filter out the Enables. ???
Donald Prescott 1 day ago in RingCentral Admin Portal 0 New

add a delegator role

I'd like a delegator role to be made for people who set up a lot of meetings company wide. such as HR and recruiters. the role would just automatically add the user as a delegate for every employee of the company, or for specific branches like the...
Ian Doyle 1 day ago in RingCentral Admin Portal 0 New

Automatically notify administrator when a soft/system limit is about to be reached

We have a large scale deployment of RingCentral and have hit a few system/soft limits in the past. It would be great if admins could be notified in advance of when a limit is about to be reached. This would allow us to log a request to increase th...
Fraz Hamid 1 day ago in RingCentral Admin Portal 0 New

Outbound Fax Cover Page Info Profiles

Now that I have two offices in two different US states, I need to be able to select which fax number I'm faxing out from. Each fax number can have its own specific Cover Page Info. To fax out from an email, perhaps I could type either xxxxxxxxxx@r...
Nick Wheeler 3 days ago in RingCentral Admin Portal 0 New

Centrally backup SMS/MMS messages in Archiver

I would like the ability to centrally backup/archive SMS and MMS messages for Documentation, Audit, and Compliance purposes (HIPAA) using Archiver. We already have the ability to centrally backup call recordings and messages but not SMS. In Health...
Marty Upton 4 days ago in RingCentral Admin Portal 0 New

Send unknown callers to voicemail

It would be extremely helpful to send incoming calls that do not have a phone number, or any callers not listed in company or personal contacts, to be sent directly to voicemail. That way we do not get bothered by spam calls, but if call is legit,...
Timothy Toben 5 days ago in RingCentral Admin Portal 0 New