RingCentral Admin Portal

The customer wanted to upload a CSV file with phone numbers for Multi-Site. They wanted it to be done automatically so they don't have to add the multi-sites with numbers manually.

Requesting an option to delete a line key os user on presence This is convenient if the user(s) is designated to receive inbound calls only.

Call monitoring group to Performance report - Call monitoring groups should also be included in the list to filter for the performance report

Currently, the inventory number is pre-selected when creating a limited extension. Users/Admins should have the ability to select a specific inventory phone number prior to the completion of the creation of the limited extension.

Add ability to assign as many lines in Presence Appearance as needed to be Key Type = Primary Line on Polycom VVX411 phones to optimize phones for Sales Team. I have 12 lines on desktop phone. I'm stuck with either all 12 being primary line or if ...

You destroyed call handing and management with the latest changes. Takes too long to find what selection you need to make a change. Previously, to change the number of rings, forward to another extension or phone, you could make the change in thre...

We are a school using this VOIP system and when our internet goes down we don't have a way for parents to contact us. I think there should be a call-forwarding feature that you can set up if your internet goes down so that your calls can be forwar...

When creating a new user, the welcome email does not provide the site number. Instead, it is showing the main company number. Can we have an option when creating a new user, add the site number to the welcome email.

Adding keypress zero to a User extension

Ability to add customer columns in Live Reports Dashboard