RingCentral Admin Portal

I signed up June 18th 2021, I want all the records of the call logs from June 18th, 2021 to today.

The customer requested to have a feature where he can edit save contacts in a user level and on a site level to manage the correct contact display for every site

I discovered that there isn't a way currently to adjust our employee availability in the Admin Portal. This would be nice in cases where employees call out sick and we can move their availability as Admins to "Invisible". It helps us see who is ac...

Number of outbound fax pages can be check on the call logs

End users are able to forward voicemails to email manually through the Voicemail inbox in the web portal. This should have the option to be turned off (and turned off by default with HIPAA settings active).

we need to be able to access call logs for far longer than a year, typically for legal purposes.

Any new RingCentral numbers would automatically added into an active TCR Campaign as opposed to manually having to add in numbers though the Number Assignment page every time a new number is created? This would streamline the onboarding process fo...

I just found out that I'm not able to place "Hungary" as my business related country in the admin settings. Support told me that just countries are listed in which you handle direct sales.So I request to start sales in Hungary as well.If you need ...

It would be great if there was an option to allow callers to click a number and receive a link to a knowledge base or form to gather information.

PLEASE relocate the RECORD USER NAME button FROM User Details TO Voicemail! It makes so much more sense. Maybe both places would be great! Thank you!