RingCentral Admin Portal

We recently had an unsuccessful hacking attempt on our account. Upon discussing this with support they disclosed that RingCentral does not backup any of our setup information. This means if there was a breech, we would lose days work setting up ou...

Provide a method of determining available UC extension numbers The UC system can do an immediate check for a duplicate email address. while determining an available extension number is akin to searching for a needle in a haystack. Business Case: W...

Customer wants to customized the dial pad to easy to click the park tab and no need to click the 3 dots.

It's like creating your own phone line inside of your main account. Callers find it quite weird if the RC account has many extensions then the call will be router to the while not included on the ivr

It would be useful for a user to be able to accept multiple calls with the ring central desk phone where the user can also use Presence

Add special number to incoming caller ID from Call Queue

Customer request if ever the attachment was corrupted they want to see a prompt that attachment needs to update or revise.

It would be great if by default Call Recording is enabled for newly created extensions when Automatic Call Recording is active on the account. At the moment we will need to manually add the newly created extension under Phone System> Auto-Recep...

I would like to request a new feature for read-only access to all settings and configurations.

Users are timed out too fast when prompted at a dial by name/number directory to enter in their information. Would like the ability to set the amount of seconds before the system repeats the menu selections