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RingCentral Admin Portal

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Call screening should be able to find easily in the User's settings

Call screening should be able to find easily in the User's settings. It was replaced by Screen callers and it was hard to find in the settings of the extension.
Jessa Remo 1 day ago in RingCentral Admin Portal 1 New

Pause after automated recording

We want to set up out automated phone system in a way where it doesn't immediately hang up after the recording is played
Ronald A about 12 hours ago in RingCentral Admin Portal 0 New

IVR Keypress to Include Dial by Extension Number

To have another keypress option on the IVR Menu to allow the caller to dial by extension number instead of having it dialed straight during the IVR prompt.
Jorge Mico about 20 hours ago in RingCentral Admin Portal 0 New

caller id and number called on inbound calls on the RC website

caller id and number called on inbound calls on the RC website under the call log dashboard.
Manvir Singh about 21 hours ago in RingCentral Admin Portal 0 New

Proposal for Enhanced Internal Communication Controls in Ring Central Under Role Settings

Suggestion for Ring Central Platform: Enhanced Custom Role Settings Feature Request: Allow administrators the ability to disable internal calls through custom role configurations. Steps to Reproduce Current Limitation: Navigate to "Users". Proceed...
K J 1 day ago in RingCentral Admin Portal 0 New

Lock email from end user updates

We would like to remove the ability for end users to change their email address on their accounts. We use SSO to log in and when users update the email incorrectly, it breads the SSO login. It would be global, not just US.
Kimberley Eames 23 days ago in RingCentral Admin Portal 0 New

Download SMS content

When downloading SMS logs, the user is only getting the metadata. It would be very helpful if the content of the SMS can also being included in the data being downloaded from the logs. I understand that it is available when backing the data up wit...
Aya Vince Cruz 14 days ago in RingCentral Admin Portal 0 New

Possibility to filter by more criterias when adding members to a qall queue

There is no possibility to filter by department or other criteria beside Site when adding members to a qall queue. This is quite annoying as call queues most often are not the same as Site members. I think you and admins of many other companies wi...
Holger Haase about 1 month ago in RingCentral Admin Portal 1 New

New User Welcome Email Customization

When creating a new user, the welcome email does not provide the site number. Instead, it is showing the main company number. Can we have an option when creating a new user, add the site number to the welcome email.
MT D 9 days ago in RingCentral Admin Portal 2 New

Add an Option to Toggle to Classic View in Admin Portal

The previous version of the admin portal was far more user-friendly. Having the drop down menus allowed us to more quickly and efficiently configure the user call handling. The current version of moving back and forth between screens is time consu...
CORE Communications LLC 19 days ago in RingCentral Admin Portal 3 New