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RingCentral Video

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More flexible options for Recorded Meeting download

For customers to have a choice for it to download the recorded meeting as either 2 separate files (audio and video) or as a single file (both audio and video embedded) It will be easier to upload it to different types of services without having to...
Jasmine Misa 9 months ago in RingCentral Video 0 Under review

Ring Central Video Ability to connect Non 365 Outlook Calendar- Feature Request

Currently the new RC Video is not able to link to Microsoft on premise exchange / Outlook. The only options to link a calendar are Google or MS 365. I must say I understand the move off of the Zoom platform but to ask people to be moved off by Mar...
Guest over 1 year ago in RingCentral Video / RingCentral Web/Desktop App 2 Under review

Record Product Trainings and save them to an onboarding file

Having a playlist of videos on our products, processes, and example sales calls, will provide a winning onboarding process for future hires.
Michael Simonsen about 1 month ago in RingCentral Video 1 Already exists

Ability to control customer screen

During a discovery video call, being able to request control of the customer's PC will expedite product identification and allow us to direct them to additional products.
Michael Simonsen about 1 month ago in RingCentral Video 1 Already exists

Video Screen Share and Recordings are VERY blurry on high resolution screens

Hello, the Screen sharing that we use when we host meetings are extremely blurry on high resolution screens. The meeting recordings are also equally blurry. I have called support many times, and was told that I need to LOWER my screen resolution t...
Guest over 1 year ago in RingCentral Video 2 Planned

RC Scheduler Plugin Update

Currently when a Delegate tries to create a meeting on behalf of someone else, a meeting auto generates and once the new Meeting is created on behalf of the correct person the old meeting is cancelled and an email is generated. The ideal fix would...
Brian Miller 7 months ago in RingCentral Video 0 Under review

Receive email notification when person joins personal meeting room and host isn't/we aren't in there yet

This helps let us (team of 5 here in our small business office!) know and is a good reminder if we get busy - that someone is ready for our meeting! We used to get an email reminder when someone joins our personal meeting room if we weren't in the...
Guest 10 months ago in RingCentral Video 3 Under review

Add option for Host Key to RC Video

There is no Host Key for RC Videos. What if someone has scheduled and RC Video event but gets hit by a bus and another staffer must take over to record the meeting? How could the former host assign a new host without logging into the Video in prog...
Guest 8 months ago in RingCentral Video 0 Under review

Add FireFox support for RC Video

Currently, if you do not have the RC App installed on your machine, and try to open up a RC Video meeting link in firefox, it tells you to use either Chrome or Edge to start the meeting. Many people use Firefox, can we have the new RC Video App me...
Guest over 1 year ago in RingCentral Video 1 Under review

RingCentral Video - Reactions

Our staff love to use the "reactions" type emojis within a video meeting. This will allow participates to interact within the meeting and not have to talk. This would be a huge benefit to the Video platform. :)
Jessica Esperson 12 months ago in RingCentral Video 2 Planned