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RingCentral Video

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Ring Central Video - Default Audio to Dial In

Currently in the Ring Central Video Settings the Audio can only be defaulted to the computer speakers/mic or a headset tied to the computer. Add the ability to default the audio to "dial in" allowing the user to use a desk phone to call in. Not al...
Nathalia Foster 7 months ago in RingCentral Video 0 Under review

Be able to edit video meetings for whom I can schedule them

Called once each month over past 3 months to get this resolved to no avail. Before your upgrade/migration I could see and edit any virtual meetings for the other person for whom I have privileges to schedule, on behalf of. I cannot do that any lon...
Diane Ziegler 7 months ago in RingCentral Video 1 Under review

RCV Scheduler Invite on Existing Email Thread

Whenever we schedule a meeting using RCV plugin in Outlook on an existing email thread, the invite is being added on the thread, however, it is placed at the bottom of the thread instead of the top. This causes issues because although the recipien...
Guest 12 months ago in RingCentral Integrations / RingCentral Video 0 Under review

Allow presenter to "spotlight" their mouse in RC Video meeting (RC Meetings feature)

RC Meetings had the following feature: Show a specifically colored (ideally red) icon with the mouse to "highlight" certain areas on the screen. This feature was in the area where you can also "mark up" the screen to draw circles to indicate certa...
Lani Pollard 5 months ago in RingCentral Video 0 Under review

Pinning Specific Participants for Meeting Recording

Before the most recent update, we could pin a specific participant in a meeting to record. This is essential for our business. Now everything records in gallery view even if the host's screen is utilizing other views or pinning.
Laina Burgess 7 months ago in RingCentral Video 0 Under review

Update your help and support to reflect the current version

My video is mirrored in RingCentral. That needs to be fixed. According to your help and support files, there should be a setting for that. There IS NO SETTING IN THE APP. Yes, I updated, No it is not there. FIX YOUR HELP SCREEN OR FIX THE APP. Eit...
D Isaacson 3 months ago in RingCentral Video 2 Already exists

Ability to add another user in ongoing RingCentral Video call

Sometimes we want to add another user in the ongoing call. A feature to enter the user name (RC id) and directly add that person can be very helpful.
Guest over 1 year ago in RingCentral Video 4 Future consideration

Include a simple video editor for recordings

Useful for those times when the recording file size is too big to email or if you want to just send out a part of the recording.
Tracy Lord 10 months ago in RingCentral Video 0 Under review

Revert Video Back to Functional Release

Recordings: Have become unusable. Used to be provided as Playbacks for Training and Reference, now the Framerate and Audio is so Compressed it's useless. Add Back In the Ability to Pause and Stop Recordings to make multiple during one Meeting inst...
Jared Kaelber 5 months ago in RingCentral Video 1 Under review

iOS screen sharing in desktop meetings [RingCentral Video

in the 'powered by zoom' meetings application, we had the ability to share our iOS mobile devices if they were on the same wifi. This feature seems to be missing from the RC Video application. We use this a lot to show mobile versions of websites ...
Guest 12 months ago in RingCentral Video 1 Under review