When connecting to a co-worker with Ring Central Video, the tone that plays is VERY loud. There appears to be no way to control the volume level. Support has told me to lower the volume setting in the settings but that also lowers the volume of my...
I am assisting our Legal team with information for a case. One of our users has messages we need to extract, taking screenshots is not practical.
Is this something you or someone at Ring Central can help with?
Have RCV recognize busy/not busy from Calendar integration so non-meeting appointments don't show
When calendar is integrated, RCV is listing all "appointments" even though they are not video/meeting related and showing Status as Busy. Would like to have a way to filter Non meeting calendar entries so that only true meeting are showing.
Dial in number for US and CA number display in RCV invitation
If the account is Canada (or US ) and schedules a meeting in RCV, I want to display CA and US numbers on my invitation for dial-in, like in RCM feature. Currently showing CA number only since my account is Canada.
We need a reporting listing out all Ring Central Video meetings
We have this today for Ring Central Meetings and we import the data daily into our CRM but as folks start to use Ring Central Video, we don't have the same thing for those meetings. This is a major problem.
I like to record my meetings with desktop sharing as a resource for something done. It would be nice to be able to change the name of the video as it will have my name meeting by default and If i forget to change the name of the meeting. This woul...
See the list of participants dial-into conference line
I'd like to see all participants either during or after the call. I'm not seeing who is dialed into a specific conference number (host/participant code). Another feature request that i've seen with other vendors is the ability for RC to call the p...