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RingCentral Mobile App

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Please add a setting on the new app to allow to be set for WIFI only

this will ensure that employees are not hit with unexpected data or minutes overrages if the wifi happens to go out and it is not noticed right away
Guest over 1 year ago in RingCentral Mobile App 0 Under review

Play hold music while transferring a call

I use the app a lot for our reception line and currently when you go to "more" then "transfer", the call stays live while pulling up the extension to which you are transferring. It would be useful if the call was put on hold while the transfer was...
Guest over 1 year ago in RingCentral Mobile App 1 Under review

Conversation-Specific Notifications on Mobile App

Right now (at least on iOS), all chat notifications from RingCentral are grouped under a single notification group, regardless of which contacts are involved. For iOS's native text message app, each conversation is a separate group of notification...
Jacob Reeder 11 months ago in RingCentral Mobile App 0 Under review

Change company contacts to show direct numbers

The mobile app has it's current contact page show company contacts with their emails for the accounts. I don't see this as very useful as we use other apps to manage emails and would much rather have the direct number shown there instead. I unders...
Marciano Garza 11 months ago in RingCentral Mobile App 1 Under review

ADD Text to speech option inside Auto Receptionist

I hope we can add the TTS option / typing box inside the Admin portal 's Auto receptionist > company greeting > custom - as an option too aside from recording and uploading an mp3/wav Text to speech recording. Customers should have a built i...
Guest 12 months ago in RingCentral Mobile App 0 Under review

notifications for texts and phone calls decoupled

Some members of our team would like to be able to get push notifications for text messages, but not calls, after hours.
Nate Bernitz 6 months ago in RingCentral Mobile App 0 Under review

Silence audio of incoming call

have a setting yet on the app or on the admin portal that can silent the audio of incoming calls that only comes from the call queue. Having the agility of not hearing the ringtone all the time when a call is from the call queue
Troy Valdez 6 months ago in RingCentral Mobile App 0 Under review

Please Add SMS feature to the European countries ( Holland first )

Please Add SMS feature to the European countries ( Holland first )
ridvan batuk 6 months ago in RingCentral Mobile App 0 Under review

Message sent to sender of a text message alerting them a RingCentral number does not accept Text Messages

We have texting disabled for all users currently (we have some Hipaa stuff to get through), there does not seem to be a message sent to someone who tries to text one of our users (phone numbers) that says the RingCentral number does not receive te...
Mike Schimento 6 months ago in RingCentral Mobile App 0 Under review

Feature that can Help Impaired Users / Customers to Use RingCentral (Blind)

Submit Feature Request in behalf of Customer Allyson - Customer said that she is blind so she cant utilize much RingCentral Customer ask if maybe there is feature that can help her to navigate/use the RingCentral then it will be great help for her
Guest about 1 year ago in RingCentral Mobile App 0 Under review