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RingCentral Mobile App

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Delay for outbound calls

When we call out to a member to resolve an issue and hang up with them, we need time to follow up on items from the call, but other calls can come in. So there is no delay between outbound call hang ups and inbound calls.
Adam Whelchel 5 months ago in RingCentral Mobile App 0 Under review

have multiple extension texts show on 1 text app

my company has different divisions, i am the contact for 2 of them, i would like to be able to receive my text messages through one ring central app. right now, at night, i miss the texts from one of the extensions.
Bulk Dispatch 10 months ago in RingCentral Mobile App 0 Under review

Mobile/Desktop App - Automatic Hold After Transfer

This feature would help the app act the same as a desk phone if you are taking external calls and transferring them to other users. After taking an external call, going to call actions and clicking transfer, the caller would automatically be place...
Cait Haley over 1 year ago in RingCentral Mobile App 0 Under review

Bulk anonymous texting

no one has it that I’ve found
Angela Tucker 5 months ago in RingCentral Mobile App 1 Under review

Sticky “On”

You should not have to keep the app up AND YOUR PHONE SCREEN ON for 10 hours a day in order for you to continue to show as Available during working hours. Who has the battery life for that? As soon as you put your phone down and click the screen d...
Guest about 2 years ago in RingCentral Mobile App 0 Under review

SMS on/off settings

I enjoy using the Ring Cental texting option on my phone/desktop during work hours but I do not want to receive text messages after work hours. I would like to have a setting that would allow me to only receive text messages during a particular ti...
Michael Higgins almost 2 years ago in RingCentral Mobile App 0 Under review

Enable SMS from 1 designated phone number

I would like to see the option to make all users/extensions being capable of sending text/sms from the same designated phone number. Example main company line and not just the admin. Don't want to have to give out my log in and password credentials.
Mobarek Vigil over 1 year ago in RingCentral Mobile App 0 Under review

Change SMS number to reflect outbound number

When agent is making a call & SMS he needs all numbers to reflect the same so it is not confusing to the clients. Right now he is calling from 407-604-0254 and the SMS is coming from 407-723-7163. We tried switching it to the 407-604-0254 numb...
Judi Figueroa over 1 year ago in RingCentral Mobile App 0 Under review

Add the line registration feature for the RingCentral app (mobile and desktop). Without this feature functions like the Call Me function through the RC admin portal do not work for users only using the Desktop and Mobile app versions of RC.

We contacted RingCentral support about some of our users not being able to use the Call Me function to receive calls to their mobile and desktop apps and RC support's response was only desk phones and RingCentral Phone is currently setup to do thi...
Brad Zeman.x3295 11 months ago in RingCentral Mobile App 0 Under review

Unlimited saving of text messages or ability to export them every 5000

I do not understand why the message max is 5000. If you cannot extend that then maybe a protocal that emails you the past 5000 messages each time so you have a record of it
Brad Hawker and Drew Betts almost 2 years ago in RingCentral Mobile App 3 Under review