RingCentral Mobile App

Our Facilities personnel are rarely at their desks and, as a result, do not have a desk phone and it is not practical to use the desktop app since they are away from their computers most of the day. They would like to be able to use the Call Queue...

This is how it is in the old app RC Phone, previous functionality must be restored. Virtual extensions and phones in common areas have no need to be activated from a user point of view.

I use a mobile phone while driving. It is very hard to use the keypad to asswer calls. Would much prefer to say yes

On a desk phone, it is possible to change the settings to see what number was called if a user has multiple extensions forwarded to them. There seems to be no such feature on the mobile app. It would be quite useful if that feature can be implemen...

Really need to be able to compartmentalize the contacts into categories at will

Scenario: Initiate a call from the desktop phone. Flip the call to the mobile app. Flip the call back to the desk phone. The mobile app no longer recognizes that there is an active call and does not offer the "switch the call to this device" optio...

We are a small office of 3 people. We do not have a dedicated receptionist. When someone leaves a message, an email is sent to everyone in the group, but only on my RCPhone app does it show the glaring red number that there is a message. It would ...

We have an edge case where a Shared Line Group is ideal and a few users that would like to be able to accept calls that are forwarded to a Shared Line Group on their soft phones. This currently only works for desktop phones.

There was an upgrade made by Ring Central and now the Ring Central mobile app has an issue because the operating system on her iphone (which is newer) isn't interfacing with the Ring Central app anymore. What this means is the voice-over feature i...

The spam calls about renewing auto insurance in particular are getting out of hand. On my cell phones, I can send all calls to voicemail except when the caller is in my Contacts folder. It would be nice if Ring Central could do this too.