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RingCentral Mobile App

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Remove Message Tab Completely for Specific Users

Retail/Hospitality customers need the ability to remove message completely for small number of users but have enabled for the greater account. Currently there is not a way to support this as the custom role will remove messaging completely at the ...
Nicole Foxworth about 2 years ago in RingCentral Mobile App 2 Under review

SMS not supported notification

Looking for an option to notify the sender that SMS is not supported. SMS seems to be showing "sent" to the sender. even the customer's SMS is not enabled/supported yet. is seems that SMS from clients was ignored.
Tester Account 7 months ago in RingCentral Mobile App 0 Under review

Click to Dial On Computer and RingCentral Mobile

Our field sales team love the idea of being able to work from their computer and be able to click on a number on the internet or their CRM and have the number be called by their RingCentral mobile application on their mobile device.
Jason Jorde about 1 year ago in RingCentral Mobile App / RingCentral Phone 0 Under review

Mobile app contact presence should be unified and consistent across all apps

There is a different experience in contact presence in each app. The mobile app shows a colored symbol when you search for and select a user or a persistent status shows if you have a conversation started or when you add to quick contacts. It woul...
Craig Miceli over 2 years ago in RingCentral Mobile App 0 Under review

CarPlay

While your phone is connected to the car you can receive and answer phone calls. However, there is no function for making calls. Can this be added?
Guest over 2 years ago in RingCentral Mobile App 0 Under review

I want the ability to ignore calls coming in on a call queue

Our calls all come in on a call queue, so the phone rings everybody in the office. If I know the call isn't for me, I would like to be able to ignore the call. Currently when I click "ignore", it stops ringing for a second, then just starts ringin...
Jesse Hodapp 7 months ago in RingCentral Mobile App 0 Under review

Provide a setting option so that all users in the call queue can view / hear voicemails.

If out main receptionist is out, the remainder of the team is unable to view voicemails. This is a hindrance to our business.
Kim Schlais 7 months ago in RingCentral Mobile App 0 Under review

Report of mobil app user log in

get a report on who is logging into Ring Central app
Erin Daigle 7 months ago in RingCentral Mobile App 0 Under review

Customizing Personal / Business Call after hours

Would like to check if our system can detect a personal or business call. An identifier to segregate personal and business calls directly on the RC App
Guest almost 2 years ago in RingCentral Mobile App 0 Under review

Play hold music while transferring a call

I use the app a lot for our reception line and currently when you go to "more" then "transfer", the call stays live while pulling up the extension to which you are transferring. It would be useful if the call was put on hold while the transfer was...
Guest over 2 years ago in RingCentral Mobile App 1 Under review