RingCentral Mobile App

This is a powerful sales tool. The user would be able to instantly text the customer information while they are in a conversation on the the cell phone. This could work also while on Ring Centrals office phones (computers). There could be canned m...

Wanted to have this capability to be able to log in to one mobile app for two account so there is no need to keep on re-logging in from one account to another.

When the iphone is on the lockscreen and an incoming RC call comes in, the call is incorrectly routed through the iOS native phone app and thus is answered in the native phone app. Proper behavior should be for the call to be routed to the RC app ...

The accept and end call buttons on headsets don't work with the mobile app. These also don't work with a car Bluetooth connection making hands free operation impossible

It would be nice if we could listen to the recorded calls through the mobile app. It always takes me a while to figure out where it's located in the admin panel. Having it available in the app would make it much easier to find and listen to especi...

any inbound call no matter if answered, gone to voicemail or text, the inbound call should get a automatic text message from your RC number thanking then or whatever message you wish to be sent out to the the inbound caller.

Otherwise your phone and computer begin ringing at once and it is very disturbing. If i can defrentiate between app and deskphone, why not between apps as well?

One of our agent will going to call out to let say Texas, But I dont want to show my number on the caller ID, Instead I want them to see a Texas number as the caller ID. So i have to search those numbers for Texas number and its too long to scroll...

We are a phone room. I would like to hire more agents. The phone numbers are given to our lead vendors to transfer consumers. I need multiple agents to be able to answer multiple calls from the same numbers

I noticed that the mobile app doesn't stay logged in if you don't use it for maybe 2 or 3 weeks at a time. For people that do not receive calls very often, I think it would be beneficial to be notified when the RingCentral app is no longer logged ...