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RingCentral Mobile App

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Play hold music while transferring a call

I use the app a lot for our reception line and currently when you go to "more" then "transfer", the call stays live while pulling up the extension to which you are transferring. It would be useful if the call was put on hold while the transfer was...
Guest almost 2 years ago in RingCentral Mobile App 1 Under review

Notification that will explain why an SMS message is block

Some SMS messages are blocked due to restricted words as per CTIA guidelines - https://api.ctia.org/wp-content/uploads/2019/07/190719-CTIA-Messaging-Principles-and-Best-Practices-FINAL.pdf Ringcentral could have a prompt or notification that will ...
Roland Angoluan about 1 year ago in RingCentral Mobile App 0 Under review

Text-to-Speech for SMS

Text-to-Speech for SMS
Guest about 1 year ago in RingCentral Mobile App 4 Under review

Missed call in Super Admin Ext 301

we have an IVR which feeds off to a user (Dial-By Ext Ext. 406) this user is set NOT to ring and has a long custom voicemail asking clients to use DTMF tones to locate an advisor or return to the main menu. it appears a lot of the missed calls whi...
Guest over 1 year ago in RingCentral Mobile App 4 Under review

toggle between extension while using the app

I use the different extensions on my account for different reasons/businesses. I don't like that in order to check my text messages, missed calls, etc for one extension, while I'm logged into another extension, I have to log off that extension and...
Guest over 1 year ago in RingCentral Mobile App 0 Under review

Have capability of using two ring central accounts on one device using the mobile app.

Wanted to have this capability to be able to log in to one mobile app for two account so there is no need to keep on re-logging in from one account to another.
Guest over 1 year ago in RingCentral Mobile App 0 Under review

Add RC meeting details to Outlook on iOS

Would be great to integrate RC as an Add in to Outlook on iOS so we can add RC meetings details to Outlook Calendar invites on the iPad and iPhone.
Guest over 1 year ago in RingCentral Mobile App 0 Under review

Flip Phone Support for App

We have an employee that is visually impaired that works standing up and can not access a desk phone. He had been using an older smartphone, that just forwards the number over wifi, but since you retired that version of the app, we can not find a ...
Guest over 1 year ago in RingCentral Mobile App 0 Under review

Attach Audio File to voice-to-text notification email

The voice-to-text transcription is not perfectly reliable as it is, and it would be easier to share voicemails among coworkers if there wasn't the additional step of having to download the .wav file and attaching it to an email. If that .wav file ...
Gene Barton 8 months ago in RingCentral Mobile App 1 Under review

Speakerphone/handsfree option while phone is ringing.

While this feature somehow comes and goes on the app because it worked for years and now all of a sudden it stopped working. Now when I use my work cell phone with the Ringcentral app to call a customer, the speakerphone button is grayed out and I...
Sales Department 8 months ago in RingCentral Mobile App 0 Under review