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RingCentral Mobile App

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Bug report: Multiple flips may require closing and re-opening the mobile app

Scenario: Initiate a call from the desktop phone. Flip the call to the mobile app. Flip the call back to the desk phone. The mobile app no longer recognizes that there is an active call and does not offer the "switch the call to this device" optio...
Craig Rhinehart 10 months ago in RingCentral Mobile App 0 Under review

Notification that will explain why an SMS message is block

Some SMS messages are blocked due to restricted words as per CTIA guidelines - https://api.ctia.org/wp-content/uploads/2019/07/190719-CTIA-Messaging-Principles-and-Best-Practices-FINAL.pdf Ringcentral could have a prompt or notification that will ...
Roland Angoluan over 1 year ago in RingCentral Mobile App 0 Under review

Text-to-Speech for SMS

Text-to-Speech for SMS
Guest over 1 year ago in RingCentral Mobile App 4 Under review

Allow In-App Messages RE; Voicemail & Faxes to Eliminate use of multiple platforms

Smaller businesses could benefit from having fax & voicemail in-app messages sent to all members of a call queue. Currently, the system is limited to one person being assigned in-app notifications, with email only notifications sent to other c...
Alex Lund 10 months ago in RingCentral Mobile App 0 Under review

Missed call in Super Admin Ext 301

we have an IVR which feeds off to a user (Dial-By Ext Ext. 406) this user is set NOT to ring and has a long custom voicemail asking clients to use DTMF tones to locate an advisor or return to the main menu. it appears a lot of the missed calls whi...
Guest over 1 year ago in RingCentral Mobile App 4 Under review

Fax Footer Settings to add disclosure (on all app resources)

We need the option in the admin portal to add a footer that contains a disclosure. This should be added ASAP. We are a financial institution, the disclosure is very important to our compliance. Please advise.
Jason Facey 10 months ago in RingCentral Mobile App 1 Under review

toggle between extension while using the app

I use the different extensions on my account for different reasons/businesses. I don't like that in order to check my text messages, missed calls, etc for one extension, while I'm logged into another extension, I have to log off that extension and...
Guest over 1 year ago in RingCentral Mobile App 0 Under review

Voice activated dialing

are you ever going to consider voice activated dialing instead of mouse or touch controlled?
Alice Frederick 10 months ago in RingCentral Mobile App 0 Under review

cell phone app, add DND manual switch to kill auto on/off

app goes on DND automaticaly even when it is not wanted. Disconnected office calandar to stop some of that
Steve McNeal 10 months ago in RingCentral Mobile App 0 Under review

Have capability of using two ring central accounts on one device using the mobile app.

Wanted to have this capability to be able to log in to one mobile app for two account so there is no need to keep on re-logging in from one account to another.
Guest over 1 year ago in RingCentral Mobile App 0 Under review