RingCentral Mobile App

We communicate with our customers almost exclusively via text, including mms. We believe it's important to text with our customers from the area code they are familiar with. For instance, if our customer is in Miami, we want to be able to text the...

There was an upgrade made by Ring Central and now the Ring Central mobile app has an issue because the operating system on her iphone (which is newer) isn't interfacing with the Ring Central app anymore. What this means is the voice-over feature i...

I have two lines coming in to my mobile app. I need to be able to see the caller ID and also the line ID, so I know how to answer the phone appropriately.

When receiving a call via the mobile app a user only has the option of choosing decline or accept. Mobile phone users are used to having the option to send a SMS when you can't answer a call. Having the same function in RingCentral mobile would be...

Useful if user accidentally deletes voicemail

My RC account gave me a main line and then a direct dial number. System currently set up such that the caller ID bar which displays when you get a call does not distinguish whether the caller is calling the general line of my direct dial line. App...

I need to be able to at least answers calls using Android Auto. Currently, it just rings to my phone and I'm not able to grab my phone and answer it while driving.

We would like to have email notifications from call queue voice mail go to specific teams created in Glip. We have set this up, but the email does not post to the Glip team. It appears to be a mail handling issue. Please fix this.

I would like to have the attachments that I sent through the RingCentral app to be included with the transmission results email confirmation. This way I know exactly what I sent and can view the file(s) from my email rather than opening the app to...

Some members of our team would like to be able to get push notifications for text messages, but not calls, after hours.