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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Mobile App

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Report of mobil app user log in

get a report on who is logging into Ring Central app
Erin Daigle about 1 year ago in RingCentral Mobile App 0 Under review

Call transfer on mobile

It would be ideal to have the ability to try to warm transfer to multiple people without having to take the customer off hold with each person you try. Right now, if i need to warm transfer on the mobile app to someone in my sales team but they ar...
Melissa Moses about 1 year ago in RingCentral Mobile App 0 Under review

Change outgoing Caller ID on the fly when call is initiated outside the app

If I'm not using the RingCentral dialer, and initiate a call outside of the app, the caller ID used to make the call is the default one. There's no way to change this on the fly. There are many times when I want to use My individual caller ID as o...
Michael Capehart about 1 year ago in RingCentral Mobile App 1 Under review

reduce incoming photo compression from SMS

image resolution is significantly reduces when sent via sms to a ringcentral number please allow for full res photos to be texted to RC numbers You're welcome. We have tried it as well here on our end. We tried to send images via our RingCentral a...
Mitch Brendle about 2 years ago in RingCentral Mobile App 0 Under review

Google Voice - Calls started from this device's phone app.

Under the settings on Google Voice App. there is the option for Calls started from this device's phone app, allowing the user to use their Google Voice number when calling from their device's Native phone app. It allows the user to use their Googl...
Ext.: 100 - Voicemail about 1 year ago in RingCentral Mobile App 0 Under review

WordPress Plugin Chatbox to link to our current RingCentral Users

Can a WordPress plugin be created? This plugin would allow our visitors on our site to directly chat with our RingCentral users. Similar to RChee.
Raymond Romero about 2 years ago in RingCentral Mobile App 0 Under review

Text (side notes)

This allows the company staff to gather important information from each customer conversation and interaction. Using draft as a way to utilize this approach but risky as it could be accidentally sent to customer.
NY Steamers about 1 year ago in RingCentral Mobile App 0 Under review

Text snooze, as reminders.

Like emails we can snooze to receive an alert to follow up and contact.
NY Steamers about 1 year ago in RingCentral Mobile App 0 Under review

Get notifications in the app for texts and not just for messages and mentions.

should get notifications for text, not just through email.
Guest over 2 years ago in RingCentral Mobile App 0 Under review

Notification that will explain why an SMS message is block

Some SMS messages are blocked due to restricted words as per CTIA guidelines - https://api.ctia.org/wp-content/uploads/2019/07/190719-CTIA-Messaging-Principles-and-Best-Practices-FINAL.pdf Ringcentral could have a prompt or notification that will ...
Roland Angoluan over 2 years ago in RingCentral Mobile App 0 Under review