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RingCentral Mobile App

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Increasing number of logins on one extension

Our organization has multiple employees (about 9 employees) using the main line (extension 101) at different times of the day. We were told that there is a limit of only 3 devices logged in at one time... There are usually 3 or less people logged ...
Angel Frutos 3 months ago in RingCentral Mobile App 0 Under review

Make Phone Numbers in the caller ID available quicker.

In freight sales we have to log #s with offers. If I miss the # while on the call, im forced to refresh until the number appears which wastes valuable time I can be answering other lines.
Michael Foley about 1 month ago in RingCentral Mobile App 0 Under review

Texts Distro - ACO

Same as an Email Distribution list but for texts - One phone number can have multiple users on it to be able to receive a text or send a text. A group of people can receive the one text sent for that specific number but can also send texts to that...
Beatrize Contreras 15 days ago in RingCentral Mobile App 0 Under review

RingCentral App Active Logins (Security Risk)

As far as I can tell, changing the credentials of any user does not automatically log people out of their RingCentral App. This includes any active logins into their mobile app or home computers. At our business, we sign into our RC apps through G...
Andrew Chavez about 1 month ago in RingCentral Mobile App 1 Under review

Team Profile Pictures (Upload/Add)

Having the feature to add/upload PNG/JPEG pictures for teams/groups (just like individual profiles) this would make it easier to view what team has updates and create an easier to use flow. For both the Mobile App and Desktop App.
James Pilgrim 7 months ago in RingCentral Mobile App 0 Under review

Ability to switch SMS ID on multi-site location

Multi-site has option to change caller ID for outbound calls however for SMS, it doesn't have option to select SMS ID. It automatic to the Digital line number. It would be better to have this option to strengthen the multi-site settings distinguis...
EEC Supervisor about 2 months ago in RingCentral Mobile App 0 Under review

RC app to work with android auto

Would love to have the RC app show up in android auto and work with calls like the phone app or teams. It is currently for me not being treated like other messaging apps.
Andrew Rodrigues 7 months ago in RingCentral Mobile App 0 Under review

Increasing Paging Only group to more than 25 devices

I have a client that needs to use this feature for tornado warnings, tornado drills, fire drills, mass alerts to the company. They have 75 devices on hand in various rooms throughout the facility and need to be able to page all of them to alert in...
Alex Cooley over 1 year ago in RingCentral Mobile App / RingCentral Web/Desktop App 8 Under review

Add the line registration feature for the RingCentral app (mobile and desktop). Without this feature functions like the Call Me function through the RC admin portal do not work for users only using the Desktop and Mobile app versions of RC.

We contacted RingCentral support about some of our users not being able to use the Call Me function to receive calls to their mobile and desktop apps and RC support's response was only desk phones and RingCentral Phone is currently setup to do thi...
Brad Zeman.x3295 about 1 month ago in RingCentral Mobile App 0 Under review

Quick contacts access when transfering a call (Desktop and Mobile Apps)

We can add company contacts to our Quick contacts access but when we receive a call and want to transfert it to someone else, we have to search the contact in the global list again. If we could have the possibility to access our Quick Contacts fro...
Dave Belley about 1 month ago in RingCentral Mobile App 0 Under review