RingCentral Mobile App

Calls coming in while in a call if the direct number or extension number is dialed disrupt the current call. There should be an option to have this enabled so that users can focus on their current call.

The widget order of appearance is currently divided by when they are added. Adding a new on to the top of thd list requires the user to start over with a clean slate. Dragging the widgets up/down the screen would be ideal

Please integrate with Podium.

We as administrators are able to change the Emergency Response location for Desk phones. BUT we are not able to change the Emergency Response location for users with the RingCentral App. The user will have to do this. The issue I am having is that...

Currently, "After Hours" only routes phone calls to voicemail; it would be helpful if it also included an option to silence text message notifications as well.

During a call on the RingCentral application, when the call needs to be transferred to someone else, only the Company directory is available to search in. There is no access to personal contacts or any other group. Please add the ability to transf...

Record CID to actual number when using the cell phone app to call in to the system then dial out, it would be nice to capture the CID of the destination CID number rather than the cell number you call from. That way I can search the log on my lapt...

When I call in to the phone system by dialing my number. Then I hit 3 to dial out so it broadcast my CID, you have a very short time to dial the number. If you stop for just a little while the system cancells your dial and you have to start over. ...

Disabling only fax notification on Iphone

When adding numbers that need to be blocked from the app (Admin tools > User management > user ext > Screening, Greeting & Hold Music > Blocked Call > Only block these numbers or area codes > Specific numbers), the option to ...