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RingCentral Mobile App

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Please add HUD feature on the iPhone ASAP

add HUD feature on iphone
Joseph Kim 5 months ago in RingCentral Mobile App 0 Under review

Increasing number of logins on one extension

Our organization has multiple employees (about 9 employees) using the main line (extension 101) at different times of the day. We were told that there is a limit of only 3 devices logged in at one time... There are usually 3 or less people logged ...
Angel Frutos 5 months ago in RingCentral Mobile App 0 Under review

Team Profile Pictures (Upload/Add)

Having the feature to add/upload PNG/JPEG pictures for teams/groups (just like individual profiles) this would make it easier to view what team has updates and create an easier to use flow. For both the Mobile App and Desktop App.
James Pilgrim 8 months ago in RingCentral Mobile App 0 Under review

I need the same multiple numbers assigned to multiple users answered on the app

We are a phone room. I would like to hire more agents. The phone numbers are given to our lead vendors to transfer consumers. I need multiple agents to be able to answer multiple calls from the same numbers
Jeff Gross about 1 month ago in RingCentral Mobile App 0 Under review

RingCentral App Active Logins (Security Risk)

As far as I can tell, changing the credentials of any user does not automatically log people out of their RingCentral App. This includes any active logins into their mobile app or home computers. At our business, we sign into our RC apps through G...
Andrew Chavez 3 months ago in RingCentral Mobile App 1 Under review

Increasing Paging Only group to more than 25 devices

I have a client that needs to use this feature for tornado warnings, tornado drills, fire drills, mass alerts to the company. They have 75 devices on hand in various rooms throughout the facility and need to be able to page all of them to alert in...
Alex Cooley almost 2 years ago in RingCentral Mobile App / RingCentral Web/Desktop App 8 Under review

RC app to work with android auto

Would love to have the RC app show up in android auto and work with calls like the phone app or teams. It is currently for me not being treated like other messaging apps.
Andrew Rodrigues 9 months ago in RingCentral Mobile App 1 Under review

Allow the RingCentral App desktop and mobile app to function with Ring Groups

Please allow the RingCentral App to function with Ring Groups, as in, allow the user to be added to a ring group as opposed to a device. Ring Groups offer greater functionality than call queues, especially for a multi-phone store/branch type scena...
James Marshall SA about 1 year ago in RingCentral Mobile App / RingCentral Web/Desktop App 10 Planned

Make Phone Numbers in the caller ID available quicker.

In freight sales we have to log #s with offers. If I miss the # while on the call, im forced to refresh until the number appears which wastes valuable time I can be answering other lines.
Michael Foley 3 months ago in RingCentral Mobile App 0 Under review

Remove the "Always ring for at least 30 seconds before forwarding is completed".

When enabling the Mobile App, the user can specify from "0 Rings / 0 Seconds" to "15 Rings / 75 Seconds". Why is there another default option for "Always ring for at least 30 seconds before forwarding is completed"? Currently this feature is givin...
Guest over 1 year ago in RingCentral Mobile App 2 Under review