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RingCentral Mobile App

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Increasing number of logins on one extension

Our organization has multiple employees (about 9 employees) using the main line (extension 101) at different times of the day. We were told that there is a limit of only 3 devices logged in at one time... There are usually 3 or less people logged ...
Angel Frutos 3 months ago in RingCentral Mobile App 0 Under review

Make Phone Numbers in the caller ID available quicker.

In freight sales we have to log #s with offers. If I miss the # while on the call, im forced to refresh until the number appears which wastes valuable time I can be answering other lines.
Michael Foley about 1 month ago in RingCentral Mobile App 0 Under review

Ability to switch SMS ID on multi-site location

Multi-site has option to change caller ID for outbound calls however for SMS, it doesn't have option to select SMS ID. It automatic to the Digital line number. It would be better to have this option to strengthen the multi-site settings distinguis...
EEC Supervisor about 1 month ago in RingCentral Mobile App 0 Under review

Team Profile Pictures (Upload/Add)

Having the feature to add/upload PNG/JPEG pictures for teams/groups (just like individual profiles) this would make it easier to view what team has updates and create an easier to use flow. For both the Mobile App and Desktop App.
James Pilgrim 6 months ago in RingCentral Mobile App 0 Under review

Disable prompt to press 1 when receive call on external phone number

Is it possible to disable the prompt to press 1 when receiving call on our extermal phone number when the call is coming from call que?
Joanna Spence 16 days ago in RingCentral Mobile App 0 Under review

Add the line registration feature for the RingCentral app (mobile and desktop). Without this feature functions like the Call Me function through the RC admin portal do not work for users only using the Desktop and Mobile app versions of RC.

We contacted RingCentral support about some of our users not being able to use the Call Me function to receive calls to their mobile and desktop apps and RC support's response was only desk phones and RingCentral Phone is currently setup to do thi...
Brad Zeman.x3295 about 1 month ago in RingCentral Mobile App 0 Under review

Quick contacts access when transfering a call (Desktop and Mobile Apps)

We can add company contacts to our Quick contacts access but when we receive a call and want to transfert it to someone else, we have to search the contact in the global list again. If we could have the possibility to access our Quick Contacts fro...
Dave Belley about 1 month ago in RingCentral Mobile App 0 Under review

Stop Canceling texting when a new call comes in.

when Texting, or using the keyboard for anything and a new call comes in the app minimizes the keyboard. Clearly im typing something I don’t want it minimizing every call. Happened 3x typing this message…
Michael Foley about 1 month ago in RingCentral Mobile App 0 Under review

RC app to work with android auto

Would love to have the RC app show up in android auto and work with calls like the phone app or teams. It is currently for me not being treated like other messaging apps.
Andrew Rodrigues 7 months ago in RingCentral Mobile App 0 Under review

Mobile app, desktop app, and desktop phone log to show what extension picked up missed calls.

It would be helpful if the mobile app showed what extension picked up what call. Currently, when the same line rings simultaneously and one extension picks it up, it shows up as a missed call on all other extensions. I would like it if the desktop...
Chloe Lange 20 days ago in RingCentral Mobile App 0 Under review