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RingCentral Mobile App

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The Call Forwarding Feature from one extension to another extension

The Call Forwarding Feature from one extension to another extension is not yet available for RC Mobile App. That is why the user needs to download the RC Soft Phone on the desktop or use desk phone.Please add this feature.
Aiden Vu over 1 year ago in RingCentral Mobile App 2 Under review

Make an option in the admin portal to force RC mobile app logout only

Right now the only way to force a user to log out of the mobile app is to disable the extension which causes immediate logout on both the desktop and the mobile app. To avoid disruption we'd like an option to force log out only one one app or the ...
Jake Fletcher IT 7 months ago in RingCentral Mobile App 0 Under review

Reply to short code texts

Banking and other account verification is done through short code texts, and currently RC doesn't have functionality to reply to those texts.
Paul House 7 months ago in RingCentral Mobile App 0 Under review

Add an option to turn off auto answer when connected to Bluetooth

The current situation is dangerous if you receive a call in the car. You get a half baked connection to an unknown caller which you can only get rid of by fiddling with your phone. Not ideal at 80mph. There is an ongoing support thread where multi...
Timothy Irons almost 2 years ago in RingCentral Mobile App 2 Under review

I want the ability to ignore calls coming in on a call queue

Our calls all come in on a call queue, so the phone rings everybody in the office. If I know the call isn't for me, I would like to be able to ignore the call. Currently when I click "ignore", it stops ringing for a second, then just starts ringin...
Jesse Hodapp 9 months ago in RingCentral Mobile App 0 Under review

RC app to work with android auto

Would love to have the RC app show up in android auto and work with calls like the phone app or teams. It is currently for me not being treated like other messaging apps.
Andrew Rodrigues over 1 year ago in RingCentral Mobile App 2 Under review

Remove the "Always ring for at least 30 seconds before forwarding is completed".

When enabling the Mobile App, the user can specify from "0 Rings / 0 Seconds" to "15 Rings / 75 Seconds". Why is there another default option for "Always ring for at least 30 seconds before forwarding is completed"? Currently this feature is givin...
Guest over 2 years ago in RingCentral Mobile App 2 Under review

Multi user capability within the mobile app

With our current franchise setup, we have some managers & owners that operate multiple locations. If they were able to swap between accounts within the app without having to log in/out every time, that would be great. Combining them into one u...
John McGill 8 months ago in RingCentral Mobile App 0 Under review

Please Add this feature. Caller ID for SMS Inbound Texts to include Caller ID even when not in Contact List

I receive texts from outside my contact list frequently, and cannot determine who is textig me without asking them.
Front Office . 10 months ago in RingCentral Mobile App 0 Under review

App for smart watches

Like many in the business world, my business partners and I all have iPhones and Apple Watches. It would be very beneficial if Ring Mobil had an Apple Watch app. Currently I do not get any notifications from Ring Central on my watch. This is parti...
Kenneth Thorpe 7 months ago in RingCentral Mobile App 0 Under review