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RingCentral Mobile App

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Adding a Direct Message (or set of Team Emails) using+ and entering email(s)

Sometimes we need to create a conversation between two or more people. Often, you can just cut and paste the email and click enter. The contact will then be added to the list of email(s) you wish to connect with (to intiate a discussion). This is ...
Rito Salomone about 1 year ago in RingCentral Mobile App 0 Under review

Silence audio of incoming call

have a setting yet on the app or on the admin portal that can silent the audio of incoming calls that only comes from the call queue. Having the agility of not hearing the ringtone all the time when a call is from the call queue
Troy Valdez over 1 year ago in RingCentral Mobile App 0 Under review

Please Add SMS feature to the European countries ( Holland first )

Please Add SMS feature to the European countries ( Holland first )
ridvan batuk over 1 year ago in RingCentral Mobile App 0 Under review

Message sent to sender of a text message alerting them a RingCentral number does not accept Text Messages

We have texting disabled for all users currently (we have some Hipaa stuff to get through), there does not seem to be a message sent to someone who tries to text one of our users (phone numbers) that says the RingCentral number does not receive te...
Mike Schimento over 1 year ago in RingCentral Mobile App 0 Under review

Shift right / left to View next or previous pictures in text messages

If you have many pictures in a text discussion you need to close and reopen each picture separately, would be much easier to just swipe to the left or right to see next or previous pictures.
Ion Mura Extention over 1 year ago in RingCentral Mobile App 0 Under review

Handsfree Voice Assisted Dialing

We're an organization of recruiters and sales staff that are now 90% working from home. During the pandemic we all started using our cell phones - because we hadn't migrated to Ring Central (which we did Summer 2021). Staff are used to saying "Sir...
Tim Nelson over 1 year ago in RingCentral Mobile App 1 Under review

Implement a Disable Call Blocking Feature

Implement a feature on admin portal to fully disable call blocking for users either by user, group, role, site or company wide. Users can still block calls in the phone app under history (even if role is setup with the Screening, Greeting & Ho...
Mark Shearon over 1 year ago in RingCentral Mobile App 0 Under review

Add badge alerts to the app wiget/icon on cell phones

This allows you to simply glance at the wigit & see if there is a voicemail. WhatsApp, Email , Messages all have this feature. It is better for efficiency & business flow. I would recommend that RC consider adding this feature.
Liz Bonét over 1 year ago in RingCentral Mobile App 0 Under review

DND setting to INCLUDE notifications

This must've changed recently? I typically have my phone on DND 90% of the time (but want the flexibility to easily switch back-n-forth). I liked that I didn't get notifications on missed calls BUT voicemails would come through passively (as badge...
Steve Yerkes over 1 year ago in RingCentral Mobile App 0 Under review

Unlimited Call Queue View in Apps

You should allow all queues to be viewed in the apps. Right now it is only the first 5.
Front Desk #1 over 1 year ago in RingCentral Mobile App 0 Under review