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RingCentral Mobile App

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Using an app on another device should cancel cell phone notifications

My cell phone rings when I get a call even when I'm actively using my computer and when I answer a text on the computer, the push notification remains in the notification list on my phone. I would like for my phone to only be used for notification...
Miyako Jones 6 months ago in RingCentral Mobile App 0 Under review

have multiple extension texts show on 1 text app

my company has different divisions, i am the contact for 2 of them, i would like to be able to receive my text messages through one ring central app. right now, at night, i miss the texts from one of the extensions.
Bulk Dispatch 2 months ago in RingCentral Mobile App 0 Under review

Ability to switch SMS ID on multi-site location

Multi-site has option to change caller ID for outbound calls however for SMS, it doesn't have option to select SMS ID. It automatic to the Digital line number. It would be better to have this option to strengthen the multi-site settings distinguis...
EEC Supervisor 3 months ago in RingCentral Mobile App 0 Under review

Presence (or HUD) available on the RingCentral Mobile App so that I can answer a call on behalf of someone

I am unable to answer phone calls on behalf of my manager when using the any of the mobile apps; it does not work on the 'RingCentral Phone' or 'RingCentral Unified'. I am working phone home and need to be able to answer calls on my mobile phone.
Christy Weser about 2 years ago in RingCentral Mobile App 0 Planned

Add an option to turn off auto answer when connected to Bluetooth

The current situation is dangerous if you receive a call in the car. You get a half baked connection to an unknown caller which you can only get rid of by fiddling with your phone. Not ideal at 80mph. There is an ongoing support thread where multi...
Timothy Irons 12 months ago in RingCentral Mobile App 0 Under review

Ability to turn off text notifications after hours & on weekends

We would like the ability to turn off text notifications on the mobile app after hours and on weekends.
107 Jay Young almost 2 years ago in RingCentral Mobile App 2 Under review

Mobile app, desktop app, and desktop phone log to show what extension picked up missed calls.

It would be helpful if the mobile app showed what extension picked up what call. Currently, when the same line rings simultaneously and one extension picks it up, it shows up as a missed call on all other extensions. I would like it if the desktop...
Chloe Lange 3 months ago in RingCentral Mobile App 0 Under review

The Call Forwarding Feature from one extension to another extension

The Call Forwarding Feature from one extension to another extension is not yet available for RC Mobile App. That is why the user needs to download the RC Soft Phone on the desktop or use desk phone.Please add this feature.
Aiden Vu 5 months ago in RingCentral Mobile App 1 Under review

Use fingerprint or face id to login on phones

It would be nice to be able to log into RingCentral using Face ID or fingerprint on iPhones. Similar login on android would be helpful as well.
Kevin OBrien 7 months ago in RingCentral Mobile App 0 Under review

Incoming call on iOS should ring/open RC app not native iOS phone app

When the iphone is on the lockscreen and an incoming RC call comes in, the call is incorrectly routed through the iOS native phone app and thus is answered in the native phone app. Proper behavior should be for the call to be routed to the RC app ...
Rob Marino 4 months ago in RingCentral Mobile App 0 Under review