Using an app on another device should cancel cell phone notifications
My cell phone rings when I get a call even when I'm actively using my computer and when I answer a text on the computer, the push notification remains in the notification list on my phone. I would like for my phone to only be used for notification...
my company has different divisions, i am the contact for 2 of them, i would like to be able to receive my text messages through one ring central app. right now, at night, i miss the texts from one of the extensions.
Multi-site has option to change caller ID for outbound calls however for SMS, it doesn't have option to select SMS ID. It automatic to the Digital line number. It would be better to have this option to strengthen the multi-site settings distinguis...
Presence (or HUD) available on the RingCentral Mobile App so that I can answer a call on behalf of someone
I am unable to answer phone calls on behalf of my manager when using the any of the mobile apps; it does not work on the 'RingCentral Phone' or 'RingCentral Unified'. I am working phone home and need to be able to answer calls on my mobile phone.
Add an option to turn off auto answer when connected to Bluetooth
The current situation is dangerous if you receive a call in the car. You get a half baked connection to an unknown caller which you can only get rid of by fiddling with your phone. Not ideal at 80mph. There is an ongoing support thread where multi...
Mobile app, desktop app, and desktop phone log to show what extension picked up missed calls.
It would be helpful if the mobile app showed what extension picked up what call. Currently, when the same line rings simultaneously and one extension picks it up, it shows up as a missed call on all other extensions. I would like it if the desktop...
The Call Forwarding Feature from one extension to another extension
The Call Forwarding Feature from one extension to another extension is not yet available for RC Mobile App. That is why the user needs to download the RC Soft Phone on the desktop or use desk phone.Please add this feature.
Incoming call on iOS should ring/open RC app not native iOS phone app
When the iphone is on the lockscreen and an incoming RC call comes in, the call is incorrectly routed through the iOS native phone app and thus is answered in the native phone app. Proper behavior should be for the call to be routed to the RC app ...