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RingCentral Mobile App

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Call Log Sync from RingCentral Mobile App to Salesforce

Use Case: As an Insurance Agent, I want to be able to make calls from the RingCentral Mobile App and have the call logs sync to Salesforce to allow for my manager to generate activity reports. Current functionality does not allow call log activiti...
Helen Lueck 4 months ago in RingCentral Mobile App 1 New

Call Monitoring feature for mobile app (IOS and Android)

Submitting a feature request on behalf of the customer to add the Call Monitoring feature on HUD for Mobile app (IOS and Android). We replicated the issue on Android but there's no option to monitor the call. Checked the Support site:https://suppo...
Claire Tester 4 months ago in RingCentral Mobile App 0 New

Call Integration

I want to be able to make calls using my iPhone and it will automatically use the RC app without having to go directly to the RC app to dial a number.
Ralph Reyes about 2 months ago in RingCentral Mobile App 0 New

Automatic Select of Caller ID based on Area Code

wanted to have feature that will allow users to dial out to clients using different area codes depending on the number that they are dialing out. For instance, if they are calling someone from 916 area code, they wanted to appear as if they are al...
Tester Account 3 months ago in RingCentral Mobile App 0 New

Scan to fax needs to be able to use the document feeder

Unable to use document feeder when using scan to fax
CYEX Mangement Services 4 months ago in RingCentral Mobile App 0 New

Allow multiple accounts to run simultaneously on app / cell phone

I would like to have multiple user accounts, since I have multiple businesses, on 1 cell phone app.
Imran Acosta 2 months ago in RingCentral Mobile App 0 New

Ability to manage call forwarding in the RC Mobile App

ability to manage call forwarding in the RC Mobile App, So no need to go to the admin portal or to the desktop app to manage it. It will be easier if customers can add, turn on, or off the call forwarding directly on the mobile app. 
Johnn Aporto about 1 month ago in RingCentral Mobile App 0 New

Ring Groups ringing desk phone, desktop, and mobile app

Ring groups can currently ring our deskphones and we can add external cell phones for staff away from the desk. Since we are becoming mobile we are transitioning away from desk phones. We would like the desktop and mobile app to take calls. We nee...
Darrell Test 2 months ago in RingCentral Mobile App 0 New

Can answer call while on an active call on mobile number and have option to answer incoming call on RC mobile app using mobile data connection for Android

Would like to answer calls using mobile data on an Android phone on an active call on the mobile number and answer another incoming call on RC mobile app.
John Paul Ramirez 8 months ago in RingCentral Mobile App 0 Under review

Group texting

I know this is under review in another Idea, but it shouldn't take 2 years to make that change! There should be a way to send bulk texts to groups of more than ten. Also, there should be a way to respond to a group that has been texted a message w...
Greg Allen 2 months ago in RingCentral Mobile App 0 New