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RingCentral Mobile App

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Please stop this ... while using the app, during an active call, incoming calls silence the current call

While in the RingCentral Desktop app, and while in the RingCentral Android app, it is impossible to stop an incoming call from silencing the current call. It's very frustrating to be on a call and have the incoming call stop the current call. The ...
Diana McCulloch 8 months ago in RingCentral Mobile App 0 Under review

Enable SMS from 1 designated phone number

I would like to see the option to make all users/extensions being capable of sending text/sms from the same designated phone number. Example main company line and not just the admin. Don't want to have to give out my log in and password credentials.
Mobarek Vigil 3 months ago in RingCentral Mobile App 0 Under review

Improve Bluetooth Switching on Android

The RC App on Android has its own Bluetooth switcher that is separate from the Android system Bluetooth Switcher. When switching from handset to Bluetooth, this requires fiddling with both settings in order to connect the Bluetooth headset. Why ca...
PATRICK KUTZ 3 months ago in RingCentral Mobile App 0 Under review

Ability to make personal contacts the default contacts list in mobile app

RC Mobile app defaults to company contact list for default contacts so you have to swipe multiple times to access your personal contacts. This becomes cumbersome if you are using ringcentral mobile app for most of your calls to your personal conta...
Guest 9 months ago in RingCentral Mobile App 0 Under review

Allow mobile app to be logged into multiple users simultaneously or take advantage of Android's "dual messenger" function

Android's dual messenger function allows you to run multiple instances of the same app simultaneously on one device. This allows you to be signed in to multiple accounts, or in this instance, multiple extensions, at the same time on the same devic...
Bulletproof Shop 5 months ago in RingCentral Mobile App 0 Under review

Replying with a message for incoming calls in the RingCentral mobile app feature not available with iPhone users

The feature to reply a message when there's incoming call is not available when using iPhone devices. Article related to it do not have info if it is available with iPhone or not: https://support.ringcentral.com/app/message/mobile/replying-with-a-...
Jessa Remo 6 months ago in RingCentral Mobile App 0 Under review

Individual Call Ques w/in an IVR - User Toggle On/Off

Aloha. It would be benificial for a user to be ablet to toggle accepting calls from an assigned call que. Currently their is the ability to toggle off all call ques, but not individual. Please feel free to reach out to me for further details on th...
Kevin Norton Hooikaika about 2 months ago in RingCentral Mobile App 0 Under review

Multi-account switching

it would be easy to implement this feature and save a lot of time when a user has multiple Ringcentral (Glip) accounts to allow a quick switching between them. Saving locally the credentials and toggling between 2 or more accounts without having t...
Norman Ortiz about 2 months ago in RingCentral Mobile App 0 Under review

block spam / special numbers from sending me an MMS or SMS

the only way for us to block unwanted/ spam sms or mms is blocking the full 10 digit phone number. Hoping we will have a feature to block or filter special numbers, spamlikely numbers, or number less than 10 digits.
Guest 9 months ago in RingCentral Mobile App 0 Under review

Options for Incoming Call Display

To add options on what information to be displayed for incoming calls from one of the contacts (e.g. First and Last Name, Company Name, Email, Title)
Guest about 1 year ago in RingCentral Mobile App 2 Under review