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RingCentral Mobile App

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DND setting to INCLUDE notifications

This must've changed recently? I typically have my phone on DND 90% of the time (but want the flexibility to easily switch back-n-forth). I liked that I didn't get notifications on missed calls BUT voicemails would come through passively (as badge...
Steve Yerkes almost 2 years ago in RingCentral Mobile App 0 Under review

Unlimited Call Queue View in Apps

You should allow all queues to be viewed in the apps. Right now it is only the first 5.
Front Desk #1 almost 2 years ago in RingCentral Mobile App 0 Under review

Enable Access to Old Versions of RC App for Old Devices

I have RC version 21.2.2.1.11 & a samsung Galaxy 5 model SM-G870A, version 6.0.1 which is not compatible with the new app. A pop up (attached) telling me to get the new version is blocking my screen from doing everything except receiving calls...
Vacuum Store almost 2 years ago in RingCentral Mobile App 2 Will not implement

create feature that allows you to attach video via text messages

currently the RingCentral mobile app and desktop version only allows you to attach files and photos via text messages. Would be nice to extend that to being able to attach videos.
Kaley Shepherd almost 2 years ago in RingCentral Mobile App 2 Already exists

Allow Mobile app login for Announcement Only ext

Goal: Record & change announcement on the go. Idea 1: Allow direct login to announcement Only ext on the mobile app. User can then record directly from the app. Benefit: It would be very beneficial to be able to update announcements on the go ...
Ooorah Inc almost 2 years ago in RingCentral Mobile App 0 Under review

Tablet view for mobile app

Many mobile apps offer a different view for tablet devices to make best use of the larger screen. I'm envisioning a layout similar to the desktop app, for example on the message tab, have the list of DMs and Teams on the left, and the content for ...
Guest almost 2 years ago in RingCentral Mobile App 1 Under review

when call forwards it would be convenient to display the extension it was forwarded from

to track and know which department is forwarding the call so users have an idea of the nature of the call that has been forwarded
Emily Dannenbrink almost 2 years ago in RingCentral Mobile App 2 Needs more information

Allow Call Forwarding custom rule on Mobile App only

Allow call forwarding (custom rule) to directly forward the calls to a mobile app
Guest about 2 years ago in RingCentral Mobile App 0 Under review

Notes area in call details

Hi there, I think it would be very useful to have a notes section under the call details. That way I can add notes to the call to remind myself what the call was about and who the call was from. If this could get implemented in the future that ...
Jason Kennedy about 2 years ago in RingCentral Mobile App 1 Under review

Add comment streams within chats, voting functions, event function reminders

"Not a problem but what would be amazing is if you can have comment streams within the chats. Sometimes various conversations are happening within one ring and you have to copy and paste the thing you are responding to so that people know what you...
Guest about 2 years ago in RingCentral Mobile App 1 Under review