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RingCentral Mobile App

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Allow RingCentral App to Receive Intercom Calls

Useful for easier communication with remote users
Guest over 2 years ago in RingCentral Mobile App 0 Under review

Facial recognition for sign in

for IOS or other devices that have Face ID or some biometric login capability, allow users to login using those features.
Guest over 2 years ago in RingCentral Mobile App 1 Under review

Application installation/usage by device for NIST/CMMC compliance

Report to show which users have the mobile or desktop application installed/logged in and some identifiying information regarding that device (OS, MAC address, IP, etc.)
Guest over 2 years ago in RingCentral Mobile App 0 Under review

Shared Voicemail Notification

We are a small office of 3 people. We do not have a dedicated receptionist. When someone leaves a message, an email is sent to everyone in the group, but only on my RCPhone app does it show the glaring red number that there is a message. It would ...
Guest over 2 years ago in RingCentral Mobile App 3 Under review

Option to Select the Feature/Tab that will Show as Default Screen when Launching the RingCentral Application on Mobile

Whenever I open / launch my RingCentral Application on my Android Phone I can see that the default page/ is the Messages I want to have the ability to change it to the Phone tab
Guest over 2 years ago in RingCentral Mobile App 1 Already exists

Forward calls from Shared Line to RC app, as is already working for desktop phones

We have an edge case where a Shared Line Group is ideal and a few users that would like to be able to accept calls that are forwarded to a Shared Line Group on their soft phones. This currently only works for desktop phones.
Guest over 2 years ago in RingCentral Mobile App 0 Under review

Remove Message Tab Completely for Specific Users

Retail/Hospitality customers need the ability to remove message completely for small number of users but have enabled for the greater account. Currently there is not a way to support this as the custom role will remove messaging completely at the ...
Nicole Foxworth over 2 years ago in RingCentral Mobile App 2 Under review

Allow the barge feature on the mobile phone app

In a call center environment managers are made to be on the floor than behind their desks. If an individual is having a hard time on the phone, it would be ideal to help right then and there rather than running back to the desktop to barge in on a...
Guest over 2 years ago in RingCentral Mobile App 0 Under review

Visibility of public park

We would like to see public parks on our office phones like private parks so that we can also see the amount of time a park is on hold
Guest over 2 years ago in RingCentral Mobile App 1 Already exists

Access call queue history from iOS/Desktop App

I shouldn't be forced to go through the RC website to access call queue history.
Guest over 2 years ago in RingCentral Mobile App 0 Under review