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RingCentral Mobile App

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RingCentral app is not showing Company Name as Caller ID when doing outbound call to a mobile phone

It would be great if the Company Name will show as the Caller ID when dialing a mobile phone number.
Noelle Dizon 4 months ago in RingCentral Mobile App 1 Under review

Hide "All Employees" Team

Add option for admins to disable or hide the "All Employees" default Team. Many of us are using the new "Include User in Company Directory" to hide extensions and contacts that we don't want users to see or to accidentally send messages or call. B...
Cote_Business Systems 4 months ago in RingCentral Mobile App 0 Under review

Customize options in phone tab on mobile app

Currently, when you hit the phone button on the app, it brings up 3 tabs. Dialpad, recents, voicemail. Allow the ability to decide which way you would like it to be seen. for example, allow recents to be the default instead of dialpad. It allows f...
Cheryl Murphy 4 months ago in RingCentral Mobile App 0 Under review

Tab for customers contacts

It would allow my company team to share contact information for customers including notes
Carlton Harris 4 months ago in RingCentral Mobile App 0 Under review

Monitor HUD on android RC mobile app

Would like the ability to tab into the calls my sales team is making from the mobile app. I am unable to monitor calls in the HUD on RC mobile app on android.
Sylvester Leach 4 months ago in RingCentral Mobile App 0 Under review

Android Ring Central App Messages notifications Ringtones

Need the ability to change the ringtones for the messages to make it different then the generic notification on the phone so that not all things will have the same noise. This way we can know what is important.
Sylvester Leach 4 months ago in RingCentral Mobile App 0 Under review

Ability to customize the dial pad size

The most current version of the RC App (22.1.31.106750) has shrunk the dial pad to about half of it's normal size. This makes it difficult to dial out or read the keypad. The recommendation is a setting that allows you to adjust the size of the di...
Paul Vazquez 4 months ago in RingCentral Mobile App 0 Under review

Allow texting from any number that is in use

We communicate with our customers almost exclusively via text, including mms. We believe it's important to text with our customers from the area code they are familiar with. For instance, if our customer is in Miami, we want to be able to text the...
John Burtch 4 months ago in RingCentral Mobile App 0 Under review

Allow mobile app to be logged into multiple users simultaneously or take advantage of Android's "dual messenger" function

Android's dual messenger function allows you to run multiple instances of the same app simultaneously on one device. This allows you to be signed in to multiple accounts, or in this instance, multiple extensions, at the same time on the same devic...
Bulletproof Shop 5 months ago in RingCentral Mobile App 0 Under review

Bug: In the latest version of the iPhone app, the dialer is about 1/2 the size as it was before in all the previous versions. Almost to the point of unusable.

Version 22.1.30.106535 version of the iPhone app, the dialer is about 1/2 the size as it was before in all the previous versions. Almost to the point of unusable. It was fine until this update.
Douglas Braun 5 months ago in RingCentral Mobile App 4 Needs more information