RingCentral Mobile App

When a contact name comes up on the screen when there's an incoming call, it scrolls across and sometimes it takes a while for the full name of the contact to". It should be better if we have a settings where the whole content of the contact name ...

I would like people to ba able to text message me with the word "subscribe" so that they can be added to my contact list as well as giving me permission to start sending them marketing text messages.

Does not utilize the RingCentral application at all, only the embedded application for MS Teams, and the unified inbox is causing a negative customer experience.

The Direct dial data options, should include Wi-Fi only

Right now, the fax is labeled with who it is from in the inbox. We would like to be able to label each fax for our purposes (ie, what it is) Then we could scan the list to find the faxes we need, rather than having to open up each one to see what ...

Removing the ability to switch extensions for a number in the app has been very inconvenient. We use this service to make sure someone is available by phone at all times. To use a browser now to switch extensions involves multiple steps and can be...

Right now guest contacts applies to entire account, it would be great to have option to just add it to one extension. Like a toggle that can be turned on for some ext. Some user wants to put a different name or customize the contact and making it ...

When users start a new SMS message within the Mobile app, the 5 digit extension shows as the primary number and not the 10 digit. This causes missed text on the Windows app. By using the 10 digit as the primary it will have a better texting experi...

Allow SMS archiving to help declutter, and make it easier to search for active conversations, without needing to delete old messages that may have important information in them.

It would be a very useful tool so we can always go back to the conversation and review what have been discussed.