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RingCentral Mobile App

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Allow mobile app to be logged into multiple users simultaneously or take advantage of Android's "dual messenger" function

Android's dual messenger function allows you to run multiple instances of the same app simultaneously on one device. This allows you to be signed in to multiple accounts, or in this instance, multiple extensions, at the same time on the same devic...
Bulletproof Shop 5 months ago in RingCentral Mobile App 0 Under review

Replying with a message for incoming calls in the RingCentral mobile app feature not available with iPhone users

The feature to reply a message when there's incoming call is not available when using iPhone devices. Article related to it do not have info if it is available with iPhone or not: https://support.ringcentral.com/app/message/mobile/replying-with-a-...
Jessa Remo 6 months ago in RingCentral Mobile App 0 Under review

Individual Call Ques w/in an IVR - User Toggle On/Off

Aloha. It would be benificial for a user to be ablet to toggle accepting calls from an assigned call que. Currently their is the ability to toggle off all call ques, but not individual. Please feel free to reach out to me for further details on th...
Kevin Norton Hooikaika about 2 months ago in RingCentral Mobile App 0 Under review

Multi-account switching

it would be easy to implement this feature and save a lot of time when a user has multiple Ringcentral (Glip) accounts to allow a quick switching between them. Saving locally the credentials and toggling between 2 or more accounts without having t...
Norman Ortiz about 2 months ago in RingCentral Mobile App 0 Under review

block spam / special numbers from sending me an MMS or SMS

the only way for us to block unwanted/ spam sms or mms is blocking the full 10 digit phone number. Hoping we will have a feature to block or filter special numbers, spamlikely numbers, or number less than 10 digits.
Guest 9 months ago in RingCentral Mobile App 0 Under review

Options for Incoming Call Display

To add options on what information to be displayed for incoming calls from one of the contacts (e.g. First and Last Name, Company Name, Email, Title)
Guest about 1 year ago in RingCentral Mobile App 2 Under review

Answer from Smartwatch

If it is supposed to work I don't see the option for every call.
Marco Bonanni 4 months ago in RingCentral Mobile App 4 Needs more information

Add longer louder Notification sounds

I am hard of hearing and use the longest loudest sounds for incoming texts. Please add sounds similar to Alarm on iPhone. Thank you!
Patrick Chandler 6 months ago in RingCentral Mobile App 0 Under review

Enable ability to silence one of your apps (Desktop and Mobile) without disabling or silencing both.

If a user is at their desk they may not want the mobile app ringing as well.
Guest over 1 year ago in RingCentral Mobile App 0 Under review

Call handling parity on Android and iOS

As a RingCentral customer, we've noticed some differences in incoming call behavior when using Android v iOS phones For example on Android, incoming calls to the mobile number are prioritised over calls made on the app. My understanding is that fo...
Fraz Hamid about 1 year ago in RingCentral Mobile App 0 Under review