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RingCentral Mobile App

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Swipe option for answering calls from RingCentral application

Customer wants a swipe option when answering calls instead og pushing the answer or reject button
Rammy Amante 25 days ago in RingCentral Mobile App 0 New

Showing the whole contact details on the mobile app

When a contact name comes up on the screen when there's an incoming call, it scrolls across and sometimes it takes a while for the full name of the contact to". It should be better if we have a settings where the whole content of the contact name ...
Lei Tester 2 months ago in RingCentral Mobile App 0 New

Increasing number of logins on one extension

Our organization has multiple employees (about 9 employees) using the main line (extension 101) at different times of the day. We were told that there is a limit of only 3 devices logged in at one time... There are usually 3 or less people logged ...
Angel Frutos about 1 year ago in RingCentral Mobile App 0 Under review

Task duration

Be able to set duration on a task and be able to have it visible for more than one day in the calendar
Alexandra Panaretou about 1 month ago in RingCentral Mobile App 0 New

Turn Off Unified Inbox in Teams Mobile App

Does not utilize the RingCentral application at all, only the embedded application for MS Teams, and the unified inbox is causing a negative customer experience.
Alfred Lamsen 2 months ago in RingCentral Mobile App 0 New

Assign extensions in app

Removing the ability to switch extensions for a number in the app has been very inconvenient. We use this service to make sure someone is available by phone at all times. To use a browser now to switch extensions involves multiple steps and can be...
Shraddha Babariya 2 months ago in RingCentral Mobile App 0 New

Show department in contact under company contacts initial screen selection list

Please add a feature to show the users department/title in the initial screen contact list. In larger companies not all users know each other. It would be helpful to scroll through the list to view a person's title for example manager or sales per...
Conference Room about 1 month ago in RingCentral Mobile App 0 New

Presence (or HUD) available on the RingCentral Mobile App so that I can answer a call on behalf of someone

I am unable to answer phone calls on behalf of my manager when using the any of the mobile apps; it does not work on the 'RingCentral Phone' or 'RingCentral Unified'. I am working phone home and need to be able to answer calls on my mobile phone.
Christy Weser almost 3 years ago in RingCentral Mobile App 2 Planned

Make an option in the admin portal to force RC mobile app logout only

Right now the only way to force a user to log out of the mobile app is to disable the extension which causes immediate logout on both the desktop and the mobile app. To avoid disruption we'd like an option to force log out only one one app or the ...
Jake Fletcher IT 7 months ago in RingCentral Mobile App 0 Under review

Automated Text Messaging that can be scheduled

In my business, when I'm hired folks will have important dates many months out. I'd like to be able to set up a bunch of future text messages that automatically go out. Say I get a client who we're going to meet again a month from now, I'd like to...
Guest over 2 years ago in RingCentral Mobile App 1 Under review