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RingCentral Mobile App

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Presence Indicator Dot Should Show Inactive ONLY after 15 min on the Mobile App just like the Desktop App

Many employees in the modern workforce are traveling or moving around working on their Mobile but STILL want their team to know they are ONLINE / Available to be reached. Currently if you are working on the RC MOBILE APP, if you simply move to a d...
Alex Smith 6 months ago in RingCentral Mobile App 0 Under review

remove the press 1 to answer

Remove the press 1 to answer a call thing. Every time we try to disable it it screws up the phone system
Guest 8 months ago in RingCentral Mobile App 1 Already exists

Unlimited saving of text messages or ability to export them every 5000

I do not understand why the message max is 5000. If you cannot extend that then maybe a protocal that emails you the past 5000 messages each time so you have a record of it
Brad Hawker and Drew Betts 8 months ago in RingCentral Mobile App 3 Under review

Customizing Personal / Business Call after hours

Would like to check if our system can detect a personal or business call. An identifier to segregate personal and business calls directly on the RC App
Guest 9 months ago in RingCentral Mobile App 0 Under review

Share files to WhatsApp

Please add a share option on that where the user can share his file from the RingCentral app to other applications i am using RingCentral for a long time but when i want to send a file from the RingCentral app to other applications like WhatsApp, ...
Guest 9 months ago in RingCentral Mobile App 1 Under review

When active on the desktop, mobile phone should not ring, without having to sign out

When we are logged into the desktop app, the mobile app should automatically sense the desktop being used, and then calls do not ring through to the mobile app.
Guest 9 months ago in RingCentral Mobile App 0 Under review

Ring Groups to Ring on App

Ring Groups must ring on app. Essential for executive assistants. Ridiculous this is not already a standard
Nick Socha 10 months ago in RingCentral Mobile App 1 Under review

Remove Hard Phone Requirement for Overflow/Backup Reception Coverage and Remote Work Needs

Call Queue/custom rule features do not work when a user does not have a hard/desk phone assigned to their account. Reception backup users are unable to take calls on the mobile app or via soft phone unless they have a desk phone. This is a waste o...
Guest 10 months ago in RingCentral Mobile App 0 Under review

Merge Calls in Mobile App and THEN be able to leave as the Host

Very simple. On the mobile app, accept a call, add a call, merge those calls, and then exit the call as the host, while the remaining callers stay connected. This is great for introducing two callers and then being able to exit the conference call...
Guest 12 months ago in RingCentral Mobile App 0 Under review

Prevent the need for extensions or virtual extensions to be activated to appear in the Company directory in the all-in-one Ringcentral mobile app

This is how it is in the old app RC Phone, previous functionality must be restored. Virtual extensions and phones in common areas have no need to be activated from a user point of view.
Guest about 1 year ago in RingCentral Mobile App 1 Under review