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The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Mobile App

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Use fingerprint or face id to login on phones

It would be nice to be able to log into RingCentral using Face ID or fingerprint on iPhones. Similar login on android would be helpful as well.
Kevin OBrien over 1 year ago in RingCentral Mobile App 0 Under review

Allow mobile app to be logged into multiple users simultaneously or take advantage of Android's "dual messenger" function

Android's dual messenger function allows you to run multiple instances of the same app simultaneously on one device. This allows you to be signed in to multiple accounts, or in this instance, multiple extensions, at the same time on the same devic...
Bulletproof Shop almost 2 years ago in RingCentral Mobile App 0 Under review

Ability to make personal contacts the default contacts list in mobile app

RC Mobile app defaults to company contact list for default contacts so you have to swipe multiple times to access your personal contacts. This becomes cumbersome if you are using ringcentral mobile app for most of your calls to your personal conta...
Guest over 2 years ago in RingCentral Mobile App 1 Under review

Have capability of using two ring central accounts on one device using the mobile app.

Wanted to have this capability to be able to log in to one mobile app for two account so there is no need to keep on re-logging in from one account to another.
Guest over 2 years ago in RingCentral Mobile App 0 Under review

Changing name during call.

It can be fun.
Guest over 3 years ago in RingCentral Mobile App 1 Under review

Reply to short code texts

Banking and other account verification is done through short code texts, and currently RC doesn't have functionality to reply to those texts.
Paul House 10 months ago in RingCentral Mobile App 0 Under review

Multi user capability within the mobile app

With our current franchise setup, we have some managers & owners that operate multiple locations. If they were able to swap between accounts within the app without having to log in/out every time, that would be great. Combining them into one u...
John McGill 11 months ago in RingCentral Mobile App 0 Under review

After Hours On-Call Rotation - Rotate Queue by week

We have a group of staff that rotate on-call duties after hours. In the past they would setup IVR to allow customers to contact on-call in an emergency and that would ring to a message only extension. Then, we added everyone's cell to the notifica...
Stephanie Ismail over 1 year ago in RingCentral Mobile App 1 Under review

Disable prompt to press 1 when receive call on external phone number

Is it possible to disable the prompt to press 1 when receiving call on our extermal phone number when the call is coming from call que?
Joanna Spence over 1 year ago in RingCentral Mobile App 0 Under review

RingCentral App Active Logins (Security Risk)

As far as I can tell, changing the credentials of any user does not automatically log people out of their RingCentral App. This includes any active logins into their mobile app or home computers. At our business, we sign into our RC apps through G...
Andrew Chavez over 1 year ago in RingCentral Mobile App 2 Under review