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RingCentral Mobile App

Showing 396

Not showing the Phone number/Name on incomming call

I am not getting any name and phone number while incoming calls. Its showing only the City Name like Toronto, ON or Edmonton, AB or Winnipeg But I don't want that stuff. I am looking to get the name and number plus with the option of Send to Voice...
Sam Saroya about 1 month ago in RingCentral Mobile App 0 New

Toggle Button on the App to Turn on and Off Devices

It would be helpful to have a capability on the app on which the device the call would ring to - between the app or the physical phone assigned to the extension. This is a lot easier instead of going to the admin portal.
RC Tester Account about 1 month ago in RingCentral Mobile App 0 New

See Cal Queue Call Reporting on RingCentral App

Is there a way for me to see when calls are not answered from our main company line live? Preferably via mobile app. Just to give you an overview, we have our system set-up so that all calls that come in are routed to a call queue which is our ca...
Corporate Office 3 months ago in RingCentral Mobile App 0 New

Provide sound customization for app notifications for new voicemail messages.

It would be very helpful to have an option to assign sound notification for new voicemail messages in the application so that the customer can be alerted.
Aya Vince Cruz 3 months ago in RingCentral Mobile App 0 New

Add an option to turn off auto answer when connected to Bluetooth

The current situation is dangerous if you receive a call in the car. You get a half baked connection to an unknown caller which you can only get rid of by fiddling with your phone. Not ideal at 80mph. There is an ongoing support thread where multi...
Timothy Irons about 2 years ago in RingCentral Mobile App 2 Under review

MS Teams Mobile Mode

When a user has MS Teams Mobile Mode enabled, they should have that clearly indicated and guiding them to the MS Teams to get full funcationliaty on the mobile app. As it works right now, users are just shown the dialpad and think there is an issu...
Edwin Melendez 3 months ago in RingCentral Mobile App 0 New

I want the ability to ignore calls coming in on a call queue

Our calls all come in on a call queue, so the phone rings everybody in the office. If I know the call isn't for me, I would like to be able to ignore the call. Currently when I click "ignore", it stops ringing for a second, then just starts ringin...
Jesse Hodapp about 1 year ago in RingCentral Mobile App 0 Under review

Mute incoming call notifications while currently on a call for Mobile App

while on a Carrier call, and RC Mobile App will have another call, mobile device will still ring. Requesting to have the same function with desktop app. Call waiting audio alert. Mobile app's option is only to enable or disable notification settin...
Tester Account 9 months ago in RingCentral Mobile App 1 Under review

Have a tracker to see who responds to the message on the group chat.

It will be nice to track and see reports who has responded on the messages on the Group chat.
Tech Support about 2 months ago in RingCentral Mobile App 0 New

App for smart watches

Like many in the business world, my business partners and I all have iPhones and Apple Watches. It would be very beneficial if Ring Mobil had an Apple Watch app. Currently I do not get any notifications from Ring Central on my watch. This is parti...
Kenneth Thorpe 10 months ago in RingCentral Mobile App 0 Under review