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RingCentral Mobile App

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Using an app on another device should cancel cell phone notifications

My cell phone rings when I get a call even when I'm actively using my computer and when I answer a text on the computer, the push notification remains in the notification list on my phone. I would like for my phone to only be used for notification...
Miyako Jones about 1 year ago in RingCentral Mobile App 0 Under review

Make the windows app and physical phone work as one

The app is limiting users without the ability to use a microphone and speaker on a PC. We need to ringout our physical phones to use click to dial and then we are tied to the limitations of the phones. We can not transfer calls through the app whi...
David Fernandez 8 months ago in RingCentral Mobile App 0 Under review

Use fingerprint or face id to login on phones

It would be nice to be able to log into RingCentral using Face ID or fingerprint on iPhones. Similar login on android would be helpful as well.
Kevin OBrien about 1 year ago in RingCentral Mobile App 0 Under review

Notification for event and task on mobile APP

Be able to get a notification when a task it about to expire or upcoming event about to start. We can already set the time for the task or event, just need to get notify for it. Set the time for when we want to get the notification.
Guest almost 3 years ago in RingCentral Mobile App / RingCentral Web/Desktop App 1 Under review

After Hours On-Call Rotation - Rotate Queue by week

We have a group of staff that rotate on-call duties after hours. In the past they would setup IVR to allow customers to contact on-call in an emergency and that would ring to a message only extension. Then, we added everyone's cell to the notifica...
Stephanie Ismail 10 months ago in RingCentral Mobile App 1 Under review

ABILITY TO CHOOSE PHONE TO USE WHEN SENDING SMS FROM THE MOBILE APP/

BECAUSE CURRENTLY YOU ONLY TEXT FROM ONE NUMBER ON YOUR MOBILE DEVICE UNLESS THAT CONVERSATION WAS INITIATED BY THE OTHER PARTY OR INITIATED ON THE COMPUTER APP
Matthew Woodruff about 1 year ago in RingCentral Mobile App 0 Under review

Call handling parity on Android and iOS

As a RingCentral customer, we've noticed some differences in incoming call behavior when using Android v iOS phones For example on Android, incoming calls to the mobile number are prioritised over calls made on the app. My understanding is that fo...
Fraz Hamid about 2 years ago in RingCentral Mobile App 0 Under review

Disable fax feature on RC mobile app

Hello, We would like to be able to turn off the fax feature on our mobile apps. We are encouraging all our employees to use the mobile app on their cell phones but we do not want them to have access to our clients medical records (they are usually...
Juan Carlos Touzet 5 months ago in RingCentral Mobile App 0 Under review

Disable prompt to press 1 when receive call on external phone number

Is it possible to disable the prompt to press 1 when receiving call on our extermal phone number when the call is coming from call que?
Joanna Spence 11 months ago in RingCentral Mobile App 0 Under review

Enable ability to silence one of your apps (Desktop and Mobile) without disabling or silencing both.

If a user is at their desk they may not want the mobile app ringing as well.
Guest over 2 years ago in RingCentral Mobile App 1 Under review