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RingCentral Mobile App

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Voice over built app not working on iphone after Ring Central upgrade was completed

There was an upgrade made by Ring Central and now the Ring Central mobile app has an issue because the operating system on her iphone (which is newer) isn't interfacing with the Ring Central app anymore. What this means is the voice-over feature i...
Guest about 1 year ago in RingCentral Mobile App 0 Under review

Mobile app contact presence should be unified and consistent across all apps

There is a different experience in contact presence in each app. The mobile app shows a colored symbol when you search for and select a user or a persistent status shows if you have a conversation started or when you add to quick contacts. It woul...
Craig Miceli about 1 year ago in RingCentral Mobile App 0 Under review

Allow user to easily recover a deleted voicemail.

Useful if user accidentally deletes voicemail
Guest about 1 year ago in RingCentral Mobile App 1 Under review

Ability to send voicemail notification to Glip team using team email address

We would like to have email notifications from call queue voice mail go to specific teams created in Glip. We have set this up, but the email does not post to the Glip team. It appears to be a mail handling issue. Please fix this.
Dole McVeigh over 1 year ago in RingCentral Mobile App / RingCentral Web/Desktop App 0 Under review

Transmission Results - Email Confirmation to include Attachments

I would like to have the attachments that I sent through the RingCentral app to be included with the transmission results email confirmation. This way I know exactly what I sent and can view the file(s) from my email rather than opening the app to...
Guest over 1 year ago in RingCentral Mobile App 0 Under review

Please add a setting on the new app to allow to be set for WIFI only

this will ensure that employees are not hit with unexpected data or minutes overrages if the wifi happens to go out and it is not noticed right away
Guest over 1 year ago in RingCentral Mobile App 0 Under review

Play hold music while transferring a call

I use the app a lot for our reception line and currently when you go to "more" then "transfer", the call stays live while pulling up the extension to which you are transferring. It would be useful if the call was put on hold while the transfer was...
Guest over 1 year ago in RingCentral Mobile App 1 Under review

Additional Presence Profiles for Breaks, Lunch and restroom breaks.

Request to have these available for queue type situations
IT Department about 2 months ago in RingCentral Mobile App 0 Under review

Mobile/Desktop App - Automatic Hold After Transfer

This feature would help the app act the same as a desk phone if you are taking external calls and transferring them to other users. After taking an external call, going to call actions and clicking transfer, the caller would automatically be place...
Cait Haley 2 months ago in RingCentral Mobile App 0 Under review

Enable SMS from 1 designated phone number

I would like to see the option to make all users/extensions being capable of sending text/sms from the same designated phone number. Example main company line and not just the admin. Don't want to have to give out my log in and password credentials.
Mobarek Vigil 3 months ago in RingCentral Mobile App 0 Under review