RingCentral Mobile App

Android's dual messenger function allows you to run multiple instances of the same app simultaneously on one device. This allows you to be signed in to multiple accounts, or in this instance, multiple extensions, at the same time on the same devic...

MESSAGING / TEXT / SMS - When searching for a team member in the Contact list you can either send a message to their Extension or their assigned numbers. It is possible to hide every number EXCEPT the extension. Would like an option to hide the ex...

RC Mobile app defaults to company contact list for default contacts so you have to swipe multiple times to access your personal contacts. This becomes cumbersome if you are using ringcentral mobile app for most of your calls to your personal conta...

currently desktop version gives the ability to create custom folders where all chats can be added and moved to. Bring this exact feature to mobile for users with a lot of chats and teams being able to sort and filter these in mobile app

SMS outbound signature

As a RingCentral customer, we've noticed some differences in incoming call behavior when using Android v iOS phones For example on Android, incoming calls to the mobile number are prioritised over calls made on the app. My understanding is that fo...

We have a group of staff that rotate on-call duties after hours. In the past they would setup IVR to allow customers to contact on-call in an emergency and that would ring to a message only extension. Then, we added everyone's cell to the notifica...

Looking for an option to notify the sender that SMS is not supported. SMS seems to be showing "sent" to the sender. even the customer's SMS is not enabled/supported yet. is seems that SMS from clients was ignored.

my company has different divisions, i am the contact for 2 of them, i would like to be able to receive my text messages through one ring central app. right now, at night, i miss the texts from one of the extensions.

Currently My desktop App Contacts do not sync with my mobile app contacts despite using the same login information. If I am unable to be in the office I cannot access my clients numbers from my cellphone app. And who wants to type in all that info...