RingCentral Mobile App

We have a group of staff that rotate on-call duties after hours. In the past they would setup IVR to allow customers to contact on-call in an emergency and that would ring to a message only extension. Then, we added everyone's cell to the notifica...

Is it possible to disable the prompt to press 1 when receiving call on our extermal phone number when the call is coming from call que?

Currently, if you attempt to send a text message to someone in your contact list, the app defaults to the contact's Home number (if there is one). Why would it ever default to anything other than the Mobile number? Can you send SMS to a land line?...

currently desktop version gives the ability to create custom folders where all chats can be added and moved to. Bring this exact feature to mobile for users with a lot of chats and teams being able to sort and filter these in mobile app

One of our agent will going to call out to let say Texas, But I dont want to show my number on the caller ID, Instead I want them to see a Texas number as the caller ID. So i have to search those numbers for Texas number and its too long to scroll...

Many employees in the modern workforce are traveling or moving around working on their Mobile but STILL want their team to know they are ONLINE / Available to be reached. Currently if you are working on the RC MOBILE APP, if you simply move to a d...

The feature to reply a message when there's incoming call is not available when using iPhone devices. Article related to it do not have info if it is available with iPhone or not: https://support.ringcentral.com/app/message/mobile/replying-with-a-...

I enjoy using the Ring Cental texting option on my phone/desktop during work hours but I do not want to receive text messages after work hours. I would like to have a setting that would allow me to only receive text messages during a particular ti...

Remove the press 1 to answer a call thing. Every time we try to disable it it screws up the phone system

I do not understand why the message max is 5000. If you cannot extend that then maybe a protocal that emails you the past 5000 messages each time so you have a record of it