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RingCentral Mobile App

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Maintain Position of Phone Options in Call Handling

When trying to change my call handling from going only to my mobile app to going only to my soft phone, the entry for my mobile phone starts at the top and then gets switched out for my soft phone after I toggle off the mobile app. It's annoying t...
Caleb Thomas 3 months ago in RingCentral Mobile App 0 Under review

Make RingCentral contacts show up when I receive a text to my email

My colleagues receive my emails, meaning they are able to see the texts that RingCentral forwards to my email (in case I'm unavailable or out of the office). The problem with this, is that they only show the person's phone number, and not the cont...
Nicole Redifer 3 months ago in RingCentral Mobile App 0 Under review

Ring Groups to Ring on App

Ring Groups must ring on app. Essential for executive assistants. Ridiculous this is not already a standard
Nick Socha 10 months ago in RingCentral Mobile App 1 Under review

Remove Message Tab Completely for Specific Users

Retail/Hospitality customers need the ability to remove message completely for small number of users but have enabled for the greater account. Currently there is not a way to support this as the custom role will remove messaging completely at the ...
Nicole Foxworth about 1 year ago in RingCentral Mobile App 2 Under review

Provide a way to block delete contacts and voice mail.

Summary I find that the proliferation of political, scams, and non-profit fundraising are flooding my voice mail. Also vendors and other contacts either fall out of favor or are superseded by new ones. I hope that RC will provide a way to manage b...
Bill Marzahn 3 months ago in RingCentral Mobile App 0 Under review

www.captira.com Pay by phone with a text message link

Bail bond agents bail software. Clients are sent a text message with a link to make a payment with their Credit Card. And agree to payment similar to a Credit Card Authorization form, Client recives a link to make a payment for their Bail Bond. So...
Albert Cano 3 months ago in RingCentral Mobile App 0 Under review

Remove Hard Phone Requirement for Overflow/Backup Reception Coverage and Remote Work Needs

Call Queue/custom rule features do not work when a user does not have a hard/desk phone assigned to their account. Reception backup users are unable to take calls on the mobile app or via soft phone unless they have a desk phone. This is a waste o...
Guest 10 months ago in RingCentral Mobile App 0 Under review

SMS Text messages arrive split

Longer text messages that are received get split into multiple messages. Why? Why can't they be displayed in the correct order?
Marco Bonanni 4 months ago in RingCentral Mobile App 0 Under review

reduce incoming photo compression from SMS

image resolution is significantly reduces when sent via sms to a ringcentral number please allow for full res photos to be texted to RC numbers You're welcome. We have tried it as well here on our end. We tried to send images via our RingCentral a...
Mitch Brendle 7 months ago in RingCentral Mobile App 0 Under review

RingCentral app is not showing Company Name as Caller ID when doing outbound call to a mobile phone

It would be great if the Company Name will show as the Caller ID when dialing a mobile phone number.
Noelle Dizon 4 months ago in RingCentral Mobile App 1 Under review