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RingCentral Mobile App

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Please create an app for the Service Portal

One thing we can no longer do is upload recordings for voicemails. When recording on the Service Portal with a headset, the recording sounds "windy". When using the cell phone the recording is good, but we have to access the portal on the internet...
Cheryl Tingle 7 months ago in RingCentral Mobile App 0 Under review

Ability to make personal contacts the default contacts list in mobile app

RC Mobile app defaults to company contact list for default contacts so you have to swipe multiple times to access your personal contacts. This becomes cumbersome if you are using ringcentral mobile app for most of your calls to your personal conta...
Guest almost 2 years ago in RingCentral Mobile App 1 Under review

Make Phone Numbers in the caller ID available quicker.

In freight sales we have to log #s with offers. If I miss the # while on the call, im forced to refresh until the number appears which wastes valuable time I can be answering other lines.
Michael Foley 11 months ago in RingCentral Mobile App 0 Under review

Send instant text (or canned text) from phone to person you are on the phone with.

This is a powerful sales tool. The user would be able to instantly text the customer information while they are in a conversation on the the cell phone. This could work also while on Ring Centrals office phones (computers). There could be canned m...
SkyRide International 12 months ago in RingCentral Mobile App 1 Under review

Have capability of using two ring central accounts on one device using the mobile app.

Wanted to have this capability to be able to log in to one mobile app for two account so there is no need to keep on re-logging in from one account to another.
Guest almost 2 years ago in RingCentral Mobile App 0 Under review

Incoming call on iOS should ring/open RC app not native iOS phone app

When the iphone is on the lockscreen and an incoming RC call comes in, the call is incorrectly routed through the iOS native phone app and thus is answered in the native phone app. Proper behavior should be for the call to be routed to the RC app ...
Rob Marino about 1 year ago in RingCentral Mobile App 0 Under review

Make Bluetooth work from cell phones

The accept and end call buttons on headsets don't work with the mobile app. These also don't work with a car Bluetooth connection making hands free operation impossible
Guest about 2 years ago in RingCentral Mobile App 3 Under review

Listen to Recorded Calls Through Mobile App

It would be nice if we could listen to the recorded calls through the mobile app. It always takes me a while to figure out where it's located in the admin panel. Having it available in the app would make it much easier to find and listen to especi...
Guest over 2 years ago in RingCentral Mobile App 1 Under review

The option to send an automatic SMS text message to inbound callers

any inbound call no matter if answered, gone to voicemail or text, the inbound call should get a automatic text message from your RC number thanking then or whatever message you wish to be sent out to the the inbound caller.
Guest about 2 years ago in RingCentral Mobile App 0 Under review

In Call Handling be able to choose the call order between desktop/phoneapps as well.

Otherwise your phone and computer begin ringing at once and it is very disturbing. If i can defrentiate between app and deskphone, why not between apps as well?
Abe Friedman 5 months ago in RingCentral Mobile App 0 Under review