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RingCentral Mobile App

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Add call screening for call queues

Robocallers and spam calls have become a huge disruption in my workplace. My office utilizes the call queue for most of our business calls, and RingCentral currently doesn't have a setting that allows for call screening in a call queue group; call...
Kenzie Mullins about 17 hours ago in RingCentral Mobile App 0 New

Allow In-App Messages RE; Voicemail & Faxes to Eliminate use of multiple platforms

Smaller businesses could benefit from having fax & voicemail in-app messages sent to all members of a call queue. Currently, the system is limited to one person being assigned in-app notifications, with email only notifications sent to other c...
Alex Lund 2 days ago in RingCentral Mobile App 0 New

Allow multiple users to view texts to the same phone number

Another service, GoTo Connect, allows for this feature, where inbound texts to a particular phone number, can be viewed by multiple users. This is important for us, especially for the after hours/ on call person. Just as the one "on-call" person o...
Office Main Line (for day and nighttime use) 10 days ago in RingCentral Mobile App 0 Under review

Combine HUD and APP into one app

Must have second app, softphone HUD, for monitoring/barge to calls. More memory usage
Guest almost 2 years ago in RingCentral Mobile App 42 Planned

Muted Conversation Improvement

The "mute conversation" feature could be improved, as they do not truly mute. I wish a muted conversation did not populate the notification bubble on desktop or mobile apps. In app, the conversation could just be bold instead of populating the unr...
Nicole Campbell 7 days ago in RingCentral Mobile App 0 New

Fax Footer Settings to add disclosure (on all app resources)

We need the option in the admin portal to add a footer that contains a disclosure. This should be added ASAP. We are a financial institution, the disclosure is very important to our compliance. Please advise.
Jason Facey 7 days ago in RingCentral Mobile App 0 New

Using an app on another device should cancel cell phone notifications

My cell phone rings when I get a call even when I'm actively using my computer and when I answer a text on the computer, the push notification remains in the notification list on my phone. I would like for my phone to only be used for notification...
Miyako Jones about 1 month ago in RingCentral Mobile App 0 Under review

Idle behavior shows users offline even though they are available and logged into RC.

I've noticed that when not using RC but logged in (running in the background idle) it will change the status for users from a green dot to a gray dot (offline). Even though users are available for a call. Fellow coworkers think the user is offline...
Kevin Backhus 5 months ago in RingCentral Mobile App 2 Under review

Voice activated dialing

are you ever going to consider voice activated dialing instead of mouse or touch controlled?
Alice Frederick 9 days ago in RingCentral Mobile App 0 New

I would like to notifications on my samsung smart watch when I got a call, text, or message.

I like to keep my phone on silent and dont always have it on my person. I end up missing ring phone calls because I dont notice my phone is ringing. It seems like a reasonable request
Zack DeVries 10 days ago in RingCentral Mobile App 0 Under review