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RingCentral Mobile App

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Idle behavior shows users offline even though they are available and logged into RC.

I've noticed that when not using RC but logged in (running in the background idle) it will change the status for users from a green dot to a gray dot (offline). Even though users are available for a call. Fellow coworkers think the user is offline...
Kevin Backhus almost 2 years ago in RingCentral Mobile App 9 Under review

Unable to release an individual line during a 3-person call.

When I get a call for one party and tried to add a call to the current call, the third party's call goes to voicemail. I am not able to release just the voicemail call. I would have to hit the hangup button which in turn releases both calls. My in...
Cecil George 9 months ago in RingCentral Mobile App 2 Under review

Ability to **respond** to short code SMS messages.

I use RC as my primary phone service. In many cases organizations send SMS messages from "short code" numbers. I can receive them on RC. But I can not respond. This is an important feature!
Eugene's Phone over 2 years ago in RingCentral Mobile App 21 Under review

Decline a incoming call with a text message

Decline a incoming call with a text message sent to the caller
Mariefel Canilao 11 months ago in RingCentral Mobile App 0 Under review

Increasing Paging Only group to more than 25 devices

I have a client that needs to use this feature for tornado warnings, tornado drills, fire drills, mass alerts to the company. They have 75 devices on hand in various rooms throughout the facility and need to be able to page all of them to alert in...
Alex Cooley almost 3 years ago in RingCentral Mobile App / RingCentral Web/Desktop App 17 Under review

Team Profile Pictures (Upload/Add)

Having the feature to add/upload PNG/JPEG pictures for teams/groups (just like individual profiles) this would make it easier to view what team has updates and create an easier to use flow. For both the Mobile App and Desktop App.
James Pilgrim almost 2 years ago in RingCentral Mobile App 4 Under review

Multi-site Forward all Company Call on Mobile App

Within the Admin Setting on the mobile app (with Admin permissions) There isn't an option to forward all calls on the main IVR/AA menu settings. You can do this if you go to the website on your mobile device, but if there is an urgent need and thi...
Katherine Enna about 1 month ago in RingCentral Mobile App 8 Under review

Can answer call while on an active call on mobile number and have option to answer incoming call on RC mobile app using mobile data connection for Android

Would like to answer calls using mobile data on an Android phone on an active call on the mobile number and answer another incoming call on RC mobile app.
John Paul Ramirez 8 months ago in RingCentral Mobile App 0 Under review

Increasing number of logins on one extension

Our organization has multiple employees (about 9 employees) using the main line (extension 101) at different times of the day. We were told that there is a limit of only 3 devices logged in at one time... There are usually 3 or less people logged ...
Angel Frutos over 1 year ago in RingCentral Mobile App 0 Under review

Automated Text Messaging that can be scheduled

In my business, when I'm hired folks will have important dates many months out. I'd like to be able to set up a bunch of future text messages that automatically go out. Say I get a client who we're going to meet again a month from now, I'd like to...
Guest over 2 years ago in RingCentral Mobile App 2 Under review