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Showing 180 of 7574

Mitel 480G - Add Extension to phone home screen

Testing the Mitel 480G phone enrolled with RingCentral.With Mitel, the top bar on the home screen shows the user's extension. It does not with the RingCentral firmware. It is handy to see that at a glance.
Dustin Burns about 1 year ago in Hardware 1 Under review

Add Polycom VVX 600 as supported device for Hot Desking

We would like to see the Polycom VVX 600 be added as a supported device for the purpose of Hot Desking
Taylor Wells over 2 years ago in Hardware 0 Under review

Cisco 525G2 Support 5G Network Connection

The customer in question has recently acquired a new network router that boasts 5G Wi-Fi support and is seeking assistance with connecting their phone wirelessly to the network. Our team is well-versed in the latest networking technologies and is ...
RC Tester Account 2 months ago in Hardware 0 New

Customer wallpaper on Mitel 6900 series phone

Please find away to allow custom wallpapers to be applied to the 6900 series Mitel branded phones.
Candy Bergman 2 months ago in Hardware 0 New

Blocking of the "Domestic SMS Unregistered" SMS Type

Please help us review this idea so that some of the unregistered numbers to TCR will not be charged directly to our account.
Kenneth Tarosa 2 months ago in Hardware 0 New

Call Fwd button on physical phone

We want to hae the option to perform call fwd directly on the physical phones. Phone models Cisco 8851 and 6821 have no options to perfrom this basic task.
Nestor Guzman Monroy about 2 years ago in Hardware 0 Under review

Add VoCoVo Support: Log Outbound Calls for VoCoVo Devices

Hi, This request is being logged in relation to Case #15473439. We have discovered that user extensions that are assigned and used by a 3rd party telephony device VoCoVo are not showing any outbound calls in the call logs or RC analytics. We have ...
Fraz Hamid over 1 year ago in Hardware 0 Under review

Edit and Change dialing timeout on polycom phones.

Prior to a firmware update, our Polycom phones had a dialing delay of 5 second prior to dialing the number. After the firmware upgrade this was broken and set to 1 second. This is annoying as it doesn't allow enough time for end users to punch in ...
David Smucker 5 months ago in Hardware 1 New

Manage hard-phone speed dials through app

I have a VVX 450 phone with VVX EM 50, which allows me to have an additional 90 speed dials. I have been told the only way to enter those 90+ speed dials is through the VVX 450 hard-phone interface. Creating each contact on the hard phone using th...
Ken Goepfert over 1 year ago in Hardware 2 Under review

Restart phones online through the RingCentral portal

Restart the phone without having to go the site location each time it needs to be rebooted.
Alfred Lamsen 5 months ago in Hardware 0 New