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Add updated firmware for Cisco Phone 8861

Currenlty, the Cisco 8861 supports only the CP-BEKEM-3PCC (old) side car with the current firmware version that RingCentral provides. In order to support the CP-8800-A-KEM (new) side car, the Cisco 8861 needs firmware load 11.2.3
Guest over 1 year ago in Hardware 0 Under review

Add Cisco ATA191-MPP to supported devices

All yours supported devices Cisco PAP2T, SPA 2102 or SPA 122 ATA already end-of sale and end of support. I am unable to provision a new device Cisco ATA191-MPP. RingCentral support unable to help with this. https://www.cisco.com/c/en/us/obsolete/u...
Igor Brunstein over 1 year ago in Hardware 0 Under review

Allow access to change availability hours for a limited extension device

We have our Polycom IP6000 conference phones set up as limited extensions but in some sites we'd like them to be able to take incoming calls 24 hours a day. Can only do this if the device is associated to a user and set up as such. Would like the ...
Jason Edinger over 1 year ago in Hardware 0 Under review

Polycom VVX 601 Presence feature

Can we have the feature availability to leave the main phone screen blank and add the users on the sidecar on the Polycom VVX 601 .
Brenna Rabon over 1 year ago in Hardware 1 Will not implement

Make the process of transferring a physical desk phone from one user to another more intuitive

On a new account with desk phones assigned to unassigned numbers, the process of getting an assigned extension with a softphone to have a desk phone from assigned to an unassigned extension is counter intuitive and very difficult. It currently inv...
Craig Miceli over 1 year ago in Hardware 0 Under review

Disable Ethernet Switch Cisco Phones - All models

Please add the ability to manage certain physical features of the Phones from the Cloud UI, rathe than the phone webUI, which is no longer accessible on some phones due to the firmware version.
Guest almost 2 years ago in Hardware 0 Under review

To be able to have unlimited talktime using the RC Polycom deskphone

The maximum allowed talktime using the Polycom phone is currently set to 4 hours by default and can be maximized up to 8 hours only. It would be better if we can set the hours of phone taltime to unlimited .
Guest almost 2 years ago in Hardware 0 Under review

Line configuration for phones without voiding the warranty

We need to assign lines on our Poly phones with custom dialstrings which appears to be only possible through the admin web console. It sure would be nice if customization could be done through your web portal instead of having to void the warranty...
Guest almost 2 years ago in Hardware 0 Under review

Warm Transfer for Yealink T57W

We need this as an option.
Guest about 2 years ago in Hardware 0 Under review

Provisioning file for MS teams provisioning/manual provisioned phones

There should be a provisioning file for rtcpxr@rtcpxr.ringcentral.com so that MS teams devices can be registered with the RTCPXR server
Hannah Tieu about 2 years ago in Hardware 0 Under review