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need backlight to be on all the time on the phones, when on charger, as was with BT phones our previous supplier

so one can see the time and date and phone is charged
3D Garden designers over 1 year ago in Hardware 0 Under review

Call Fwd button on physical phone

We want to hae the option to perform call fwd directly on the physical phones. Phone models Cisco 8851 and 6821 have no options to perfrom this basic task.
Nestor Guzman Monroy over 1 year ago in Hardware 0 Under review

Allow changing the inter digit timer on desk phone

There is a default value called the Inter Digit Timer on a J139 desk phone. This timer controls the amount of time you can pause while entering a number on the phone before the phone dials the number you've entered. I don't know if it also exists ...
Craig Rhinehart over 1 year ago in Hardware 0 Under review

Presence on deskphones should only show user on first 2 lines, not every line

Prior to an account migration desk phones (such as Polycom VVX311, VVX411, VVX601) would only show the users name on the first 2 presence lines. Now, if no presence entries have already been manually added by the user, every line shows the users n...
Richard Kearney over 1 year ago in Hardware 3 Under review

View Call Map

It would be great to have the ability to view a map of all call routing for a company in a GUI and be able to download it to an excel document to help manage call routing more efficiently.
Edgar Jameson over 1 year ago in Hardware 2 Under review

Forward should be one of the "default" softkeys on Polycom VVX phones

Wish "Forward" was a default softkey on the Polycom VVX phones instead of Intercom or Page. Even if you had a "More" softkey on the idle screen, that would let you get to a Forward softkey, that would be better than no Forward option at all.
Steve Jones over 1 year ago in Hardware 0 Under review

ability to securely download SIP login details for all users (primarily for bulk teams direct routing provision)

When setting up hundreds of users with teams direct routing it you can upload the details to https://admin.cloudpbx.ringcentral.com/ but there's no way to automate the downloading/setup process on https://service.ringcentral.com/
Paul Hawkins over 1 year ago in Hardware 0 Under review

Adding 2 expansion modules for VVX 450

We want to have presence for the whole organization. We would like to have this feature added for the polycom. We need it badly. We only have access to one expansion.
Ashbourne Clarke over 1 year ago in Hardware 1 Under review

Be able to answer more than 2 calls on same phone

We have the Yealink T46S, we have 5 numbers that can be called into at one time and our phones will only allow 2 at a time, if a third happens to call in , we would need to go to another office phone to be able to answer. Easier to keep track of c...
Guest almost 2 years ago in Hardware 0 Under review

Polycom Transfer to Directly Voicemail

You should be able to forward a call directly to Voicemail using a polycom VVX phone without having to change your forward type to blind. Is there a way to add a forward to VM button on the screen?
Guest almost 2 years ago in Hardware 0 Under review