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Enable P2P video between Polycom VVX and CCX series phones

My company has about 2,500 Polycom VVX 601 phones, all equipped with a Polycom video camera for P2P video calls. Polycom is no longer making the VVX series phones, so we're unable to get new phones for new employees, or replacements for broken pho...
Guy Griffin about 1 year ago in Hardware 0 Under review

Polycom Phones - Control Forwarding

We have the forwarding feature enabled for our Polycom phones and would like the ability to see if forwarding is enabled on the RingCenral Admin Portal. It would also be ideal if the forwarding could be controlled as well.
Susan Pieroni about 2 years ago in Hardware 0 Under review

Support Configuration of Presence on Yealink T46G

We manually configured our Yealink T46G, but tech support does not currently have a way to make the DSSKEY setting for BLF reflect the presence of users currently on calls. We have shortcut buttons for the users in our office on the screen, but we...
Guest about 2 years ago in Hardware 0 Under review

Add link to look up phone MACs for all extensions

I would like to see a link link to just look up MAC's of phones. When I had 1600 phones shipped to me, there was not an easy way to just scan/input the MAC of the phone and see who it belonged to.
Brandon Parker over 2 years ago in Hardware 0 Under review

Warm Transfer for VVX phones

Please change the warm transfer process so that the user that is receiving the call doesn't have to "pickup" or "answer" the transfer from the other party. Our previous VOIP provider did the warm transfer more like a warm intercom where the transf...
Guest over 2 years ago in Hardware 1 Under review

Adding 2 expansion modules for VVX 450

We want to have presence for the whole organization. We would like to have this feature added for the polycom. We need it badly. We only have access to one expansion.
Ashbourne Clarke about 1 year ago in Hardware 1 Under review

Be able to answer more than 2 calls on same phone

We have the Yealink T46S, we have 5 numbers that can be called into at one time and our phones will only allow 2 at a time, if a third happens to call in , we would need to go to another office phone to be able to answer. Easier to keep track of c...
Guest over 1 year ago in Hardware 0 Under review

Allow automatic speaker to answer extension to extension calls

All users in our office use Polycom phones. When we dial each others extensions, the phones ring and must be picked up by the person receiving the call. With other systems I've used, it is answered automatically by speaker so the receiving person ...
Guest over 1 year ago in Hardware 0 Under review

Remove Extra Lines on Polycom Without Adding Presense

By default, the user line is listed on each line (4 times for an 4 line phone, for example). The workaround is to add presence for a line 3rd line, which the end user may not need, to remove the extra lines. This makes the phone screen very busy w...
Joe Croll (2472) over 1 year ago in Hardware 0 Under review

Make the Simulate Crash line removable in Poly X30 for Rooms

It would be great if the Simulate Crash line that appears on the Poly X30 when we login to RingCentral Video Room be editable or removable.Such Simulate Crash is confusing to users which gives a notion that there is always an error every time they...
Guest over 1 year ago in Hardware 0 Under review