Hardware

We have our Polycom IP6000 conference phones set up as limited extensions but in some sites we'd like them to be able to take incoming calls 24 hours a day. Can only do this if the device is associated to a user and set up as such. Would like the ...

Can we have the feature availability to leave the main phone screen blank and add the users on the sidecar on the Polycom VVX 601 .

Please add the ability to manage certain physical features of the Phones from the Cloud UI, rathe than the phone webUI, which is no longer accessible on some phones due to the firmware version.

The maximum allowed talktime using the Polycom phone is currently set to 4 hours by default and can be maximized up to 8 hours only. It would be better if we can set the hours of phone taltime to unlimited .

We need to assign lines on our Poly phones with custom dialstrings which appears to be only possible through the admin web console. It sure would be nice if customization could be done through your web portal instead of having to void the warranty...

We need this as an option.

There should be a provisioning file for rtcpxr@rtcpxr.ringcentral.com so that MS teams devices can be registered with the RTCPXR server

Customer would like to have the MUTE FEATURE FUNCTION for the Boom Arm (mouth piece) that comes with Jabra integrated with BT/RC apps. When lifed up it will mute automatically, and when lifted down it will unmute. (BT Cloudphone Desktop App)