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Update Cisco 191 ATA Setup

We need the system to have a working setup to get the Cisco 191 ATA working and have it added to the system so we can add and use it as a replacement.
Kenneth Tarosa 5 months ago in Hardware 0 New

Notification like a beep or ring on desk phone when there is call parked

I wanted to have my users that is included on the Park Call Group to have a notification like ring or beep on the deskphone when there is a parked call My users have a dual monitor setup and its not easy to check on the desk phone if there is a ca...
Iam Kristoff Coloma 5 months ago in Hardware 0 New

Published Mobile Contacts to Show on a Desk Phones Corporate Directory

When a users mobile contact is set to be published in the Corporate Directory, it should show not only on the RingCentral App but also on desk phones provisioned via assisted proovisioning.
Ryan Ramat 5 months ago in Hardware 0 New

Poly E550 Expansion Module Limitiations

I have a bunch of Poly E550 phones I bought from Ring Central and I purchased the Poly Expansion module as well. Unfortnately, the expansion module doesn't really work because you can only add up to 48 total lines through Ring Central, although th...
The Doan Law Firm 6 months ago in Hardware 0 Under review

Call Transfer Timeout Extension

We use Cisco 8861 desk phones. When a call is on hold after pressing the transfer option, if you decide to use the Contacts button to search for a contact, you must press that button, pick what directory to search, enter in your search parameters,...
IT Department 101 7 months ago in Hardware 0 Under review

Add Call Parking feature on 3rd party assited provisioned phones

We need this feature badly. We are deoplying hundreds of new extentions and need this feature for business work flow requirements. Without this it is stopping us from using RingCentral and and force us to consider alternative providers.
Ben (Admin) Tran 7 months ago in Hardware 0 Under review

any screen user leaves unattended defaults to home J100's

automated home screen reverts back to default if user forgets to return when answering call, or other. Timer has a default and custom settings.
Gale Blair 8 months ago in Hardware 0 Under review

Add Group Paging Names to Screen

I'd like to add text to the paging screen? I'd like to add the paging extensions that can be pressed. Much easier that passing out phone cheat sheets that everyone loses. Using Mitel 6940 units
Brian Jobes 8 months ago in Hardware 0 Under review

After Hours Recorded Message

We would like to play a recorded message for our after hours. We currently get a lot of sales calls out of hours and want to advise callers that no sales calls will be dealt with afterhours - only emergency site access calls will be dealt with. Ca...
Pearly Gates 9 months ago in Hardware 0 Under review

Change default forwarding method to optional on Yealink phones

Currently, when using Yealink phones there are two completely different methods of transferring depending on whether you would like to warm or cold transfer. By adding the line:transfer.dsskey_deal_type=4to the RingCentral Yealink provisioning ser...
RingCentral 1 CSSTECH 9 months ago in Hardware 0 Under review