Skip to Main Content

Hardware

Showing 157

Pick up call should display who the call has now been picked up by

(Using VVX 450) Currently when you call someone and they're unavailable, a user has the ability to pick up the call within their vicinity. When they do so, the caller doesn't know who's picked up the call. It still says the original person that th...
Alex Hodge almost 2 years ago in Hardware 0 Under review

Please add internal page to Mitel 6940 phones.

You can program a page button but it will not work correctly.
Nactel Admin about 1 year ago in Hardware 0 Under review

Flipping call from Desk phone to Mobile Phone

Add the ability to flip a call that originates on Desk phone to the RC app on my mobile device so we can continue the call if we need to leave the office. Support advises that currently flip is one-way, from Mobile to Desk phone, but doesn't work ...
Rob Marino about 1 year ago in Hardware 0 Already exists

Add updated firmware for Cisco Phone 8861

Currenlty, the Cisco 8861 supports only the CP-BEKEM-3PCC (old) side car with the current firmware version that RingCentral provides. In order to support the CP-8800-A-KEM (new) side car, the Cisco 8861 needs firmware load 11.2.3
Guest about 2 years ago in Hardware 0 Under review

Softkeys Mitel 6900 phones

Need the ability to program softkeys outside of the GUI which resets daily
Dustin Holskey about 1 year ago in Hardware 1 Under review

Add Anker device support to headset controls

I have an Anker PowerConf S360 speakerphone. It is detected as a headset. When I press mute on the device, it is muted in RC but when I unmute on the device it does not unmute in RC until I press unmute a second time.
Greg Widener Ext 1171 about 1 year ago in Hardware 0 Under review

Please list Sienheiser SDW 3 BS & SDW 60 HS a compatible device.

We have 80 devices on site, the base unit would create a dial tone for incoming calls this has now stopped working for all users across the site. It works for Microsoft teams. We are using epos connect to configure the devices via an online portal...
Guest over 2 years ago in Hardware 0 Under review

Make the process of transferring a physical desk phone from one user to another more intuitive

On a new account with desk phones assigned to unassigned numbers, the process of getting an assigned extension with a softphone to have a desk phone from assigned to an unassigned extension is counter intuitive and very difficult. It currently inv...
Craig Miceli over 2 years ago in Hardware 0 Under review

Sync Contact Directories between CISCO 525G IP Phone and Office 365

sync Contact Directories between CISCO 525G IP Phone and Office 365
Guest over 2 years ago in Hardware / RingCentral Integrations 0 Under review

Confusing "Reminder Ring" When Line is on Hold

The Avaya J179 desk phone gives a "Reminder ring" every 60s when a line is put on hold. This feature causes confusion when multiple calls are live on a line. There should be an option to disable the "Reminder ring".
Wing Chiu over 1 year ago in Hardware 0 Under review