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Allow alternative numbers to appear in company directory VVX450

Please allow the company directory on VVX450 to show alternative numbers for staff. Currently it only shows their extensions even though we have inputted mobile numbers, alternative landlines etc for each staff member we have. Users are using prin...
Vishal Gajipra 3 months ago in Hardware 0 Under review

Company Directory accessible on physical phones

This would benefit not only the company but the person administering the phones. On a Cisco phone (88XX) there currently are two address books, a system address book which is not functional and a personal address book which is unique to each phone...
Accounts Receivable over 1 year ago in Hardware 0 Under review

Introducing a DECT Multicell solution to RingCentral like Snom M900

More and more customers asking for a professional and modern multi-cell DECT solution, scalable and with versatile functions. We have been using the M900 in our actual Broadworks Cloud solution from Broadsoft/Cisco for some time now and our custom...
Andreas Lyssy 10 months ago in Hardware 2 Under review

Mitel 6940 different ring tone for internal calls (call within company level)

Like to have a feature when the call is within the company, the ringtone of the physical should or can be personalized to be different from any (outside) incoming calls .
Hiromithu Ishigaki 8 months ago in Hardware 0 Under review

Add Call Parking feature on 3rd party assited provisioned phones

We need this feature badly. We are deoplying hundreds of new extentions and need this feature for business work flow requirements. Without this it is stopping us from using RingCentral and and force us to consider alternative providers.
Ben (Admin) Tran about 1 month ago in Hardware 0 New

Yealink Key Templates

If you are selling Yealink phone you should already have the templates available in the system.
Tom Trauscht 2 months ago in Hardware 1 Under review

BLA for all Shared Line compatible device

Shared Lines BLA feature is available to RingCentral MVP Ultimate and Premium accounts only with compatible device such as VVX310, VVX410, VVX500, VVX300, VVX400, VVX600, VVX301, VVX311, VVX411, VVX501, VVX601, VVX 350, VVX 450. it would be better...
Tester Account 3 months ago in Hardware 1 Under review

Page Buton on Polycom Phones: Direct to the Paging Extension

Since my company only has 1 paging extension/device, it would be best to bypass the paging announcement and set the paging button on my polycom vvx 350 phone set to the extension number of the paging device.
Jordan Cooper 4 months ago in Hardware 0 Under review

Add queues to presence keys

We can only add users to presence/line keys on phones. I want to add Queues as well, so agents can call the entire other department rather than having to know the specific users that are available.
Nathanael B (RS) about 1 year ago in Hardware 1 Under review

Don't update phone hardware during active calls or during set business hours

We have had multiple calls interrupted when phone hardware updates have started during an active call and the call gets dropped.
Jamie Dierks 3 months ago in Hardware 0 Under review