Hardware

We need our deskphones to display our company logo for business purposes.

We can only add users to presence/line keys on phones. I want to add Queues as well, so agents can call the entire other department rather than having to know the specific users that are available.

We want to hae the option to perform call fwd directly on the physical phones. Phone models Cisco 8851 and 6821 have no options to perfrom this basic task.

When pressing "DIR" button on yealink phones, there is no way to sync the internal company extensions. So we have to keep a printed piece of paper next to desk phones - yuck! This feature is support for polycom devices, please bring it over to yea...

Hi, This request is being logged in relation to Case #15473439. We have discovered that user extensions that are assigned and used by a 3rd party telephony device VoCoVo are not showing any outbound calls in the call logs or RC analytics. We have ...

To allow an employee to have a desktop phone in two different locations (i.e. home and office), without having to purchase another user/phone line.

Would like to be able to disable the Missed Call Popup on Yealink T48S (and other Yealink models). Would also like to disable the MissCall Power Light Flash.

Yealink has a new series of DECT headsets, with a LCD screen control interface, great microphone noise processing technology, and overall an amazing product. They are designed for mobile+softphone. https://www.yealink.com/product/headset-wh66 Unfo...

Like to have a feature when the call is within the company, the ringtone of the physical should or can be personalized to be different from any (outside) incoming calls .

We have over 20 Ringcentral instances for nursing homes where the employees are used to having an audible difference between calls comiing into the main call group and transferred calls. Upon upgrading them to RingCentral they are missing that fea...