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Ability to add Company Logo in Desk phones

We need our deskphones to display our company logo for business purposes.
Michael Carbonel over 1 year ago in Hardware 2 Under review

Add queues to presence keys

We can only add users to presence/line keys on phones. I want to add Queues as well, so agents can call the entire other department rather than having to know the specific users that are available.
Nathanael (Retail Support) 12 months ago in Hardware 0 Under review

Call Fwd button on physical phone

We want to hae the option to perform call fwd directly on the physical phones. Phone models Cisco 8851 and 6821 have no options to perfrom this basic task.
Nestor Guzman Monroy about 1 year ago in Hardware 0 Under review

Support Yealink Company Contacts Directory Sync

When pressing "DIR" button on yealink phones, there is no way to sync the internal company extensions. So we have to keep a printed piece of paper next to desk phones - yuck! This feature is support for polycom devices, please bring it over to yea...
Kedar Tilak almost 2 years ago in Hardware 1 Under review

Add VoCoVo Support: Log Outbound Calls for VoCoVo Devices

Hi, This request is being logged in relation to Case #15473439. We have discovered that user extensions that are assigned and used by a 3rd party telephony device VoCoVo are not showing any outbound calls in the call logs or RC analytics. We have ...
Fraz Hamid 9 months ago in Hardware 0 Under review

Allow two desktop phones to be associated with one extenstion/user

To allow an employee to have a desktop phone in two different locations (i.e. home and office), without having to purchase another user/phone line.
Katie Ireland over 2 years ago in Hardware 1 Already exists

Option to Disable Missed Call Popup on deskphone.

Would like to be able to disable the Missed Call Popup on Yealink T48S (and other Yealink models). Would also like to disable the MissCall Power Light Flash.
Guest over 1 year ago in Hardware 1 Under review

Support the new Yealink WH66 DECT Headset series

Yealink has a new series of DECT headsets, with a LCD screen control interface, great microphone noise processing technology, and overall an amazing product. They are designed for mobile+softphone. https://www.yealink.com/product/headset-wh66 Unfo...
Lawrence Taylor over 1 year ago in Hardware 0 Under review

Mitel 6940 different ring tone for internal calls (call within company level)

Like to have a feature when the call is within the company, the ringtone of the physical should or can be personalized to be different from any (outside) incoming calls .
Hiromithu Ishigaki 5 months ago in Hardware 0 Under review

Differentiating ring for transferred calls

We have over 20 Ringcentral instances for nursing homes where the employees are used to having an audible difference between calls comiing into the main call group and transferred calls. Upon upgrading them to RingCentral they are missing that fea...
Jane Packard 12 months ago in Hardware 0 Under review